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If you have a broadband question you need answering, why not write to OurExpert@BroadbandChoices.co.uk
Michael Phillips is product director at BroadbandChoices.co.uk and can help with anything from contractual problems, to giving technical advice or telling you how to speed up those slow movie downloads.
Your questions answered
ISP email addresses (22-09-08)
- Can I keep my old email address?
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Broadband, television and telephone bundles (16-09-08)
- Should I bundle my services?
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Moving house with broadband (15-09-08)
- Shorter contracts for frequent movers?
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Light user mobile broadband (01-09-08)
- Mobile broadband packages for casual internet users
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Sharing student broadband (19-08-08)
- Short term and multiple user broadband solutions
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Using your own router (06-08-08)
- Will it improve performance?
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Pay as you go mobile broadband (30-07-08)
- Which deal should I take?
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Boosting a wifi signal (21-07-08)
- How do I boost my wireless signal?
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Migration and free laptop offers (07-07-08)
- Switching from Tiscali to TalkTalk, what should I do?
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Broadband, television and telephone (06-06-08)
- Which triple play bundle gives me the most for my money?
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Using broadband overseas (08-05-08)
- I need to access the internet in the UK and overseas. Can you help?
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Slow download speed woes (27-03-08)
- I'm receiving poor speeds on my broadband connection, should I switch?
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Broadband with no landline (03-03-08)
- If you live in a house with more than one family or just don't want the hassle of using a landline for your broadband connection, our expert has some solutions.
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internet between term-time (22-02-08)
- Trying to sort out the wireless broadband before the kids come home from University? Our expert has some advice to make the transition easy.
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Contention ratio explained (18-02-08)
- What is contention ratio? Our expert explains the concept and tells you what to look for in an ISP.
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Broadband service for working at home (11-02-08)
- I work from home and need reliable and affordable broadband. What do you recommend?
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Part-time broadband (29-01-08)
- I'm only in the UK for three weeks a year, which broadband package is right for me?
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Line rental vs mobile broadband (22-01-08)
- Should I stay or should I go?
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Broadband for Macs (08-01-08)
- Which providers are Mac friendly?
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Wireless internet access for a laptop (28-12-08)
- How can my son access the internet on the move?
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Wireless internet security (12-11-07)
- I use a WEP key for my wireless encryption. How do I improve security?
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TV download software (19-10-07)
- I installed the BBC iPlayer and Channel 4's 4oD but now my computer is really slow. How can I speed things up?
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Cable vs ADSL (10-10-07)
- Should I switch to cable or is it no better than ADSL?
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Broadband TV (02-10-07)
- What is the best way to connect my computer to my TV?
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Vista problems (20-09-07)
- I recently upgraded to Vista but now I can't get on the internet at home.
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Unused MAC code (12-09-07)
- An unused MAC code has left me being charged for a service I cancelled two months ago.
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Cancelling contract (06-09-07)
- My provider has told me that my account will be cancelled if I request a MAC code.
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Student house (19-08-07)
- How can my daughter and her flatmates all use the internet at the same time?
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Free laptop offers (07-08-07)
- How can I get a free laptop from Orange if I'm already a customer?
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Poor wireless signal (25-07-07)
- Can I extend the reach of my wireless signal without having to buy a new router?
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Distance from the exchange (20-07-07)
- How do I find out how far I am from the exchange and what are my options if my line doesn't support high speeds?
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Broadband abroad (09-07-07)
- How do I connect my laptop to the internet while I'm on holiday?
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No-phone broadband (28-06-07)
- I want a broadband connection but don't want to have a phone line installed.
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Migration without a MAC code? (21-06-07)
- I migrated to TalkTalk but I'm still receiving bills from Virgin Media for a service I no longer have.
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My line is being 'hogged' (19-06-07)
- I recently re-contracted with Orange Broadband but because of various problems, I had to cancel the contract after three weeks. Now I can't sign up with anyone else because my line is being “hogged”.
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I thought I had 'unlimited' broadband? (17-06-07)
I received a letter saying I had exceeded my fair usage limit. What is this?
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