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Latest questions

BT vs TalkTalk broadband

Dear Dominic, I'm looking for a new broadband provider and both BT and TalkTalk have been... More »

Topics Deals Broadband BT Talk Talk

Virgin Media vs BT broadband

Dear Dominic, I'm trying to choose between BT and Virgin Media but don’t really know what to look... More »

Topics Broadband Speed Virgin Media BT

Virgin Media 30Mb broadband vs BT Infinity 40Mb

I’ve just read that Virgin Media has launched a new 30Mb service. I've been thinking about getting... More »

Topics Broadband Speed Virgin Media BT

BT SmartTalk: Is it worth using this new VoIP service?

Hi Dom. I recently subscribed to BT broadband. I’ve read about SmartTalk - this service that lets... More »

Topics BT Smartphones Mobile phones

Why is my broadband slow?

I’m with BT broadband and the package I’ve got is advertised as offering downloads speeds of up to... More »

Topics Speed Fibre optic

How fast is EE 4G?

My mobile contract expires in April and I’m thinking of switching to EE 4G, despite having no idea... More »

Topics 4G 3G Smartphones Mobile phones Orange

Broadband in Wales - when can I get fibre?

I read on your site that there’s a big project underway to make fibre optic broadband available... More »

Topics Broadband BT Fibre optic

How do I boost my Wi-Fi signal?

Hi Dominic, I'm getting a slow connection from my wireless broadband. I've reset the router and... More »

Topics Speed Hardware

Fibre optic business broadband

Dear Dominic, I need a fast, reliable broadband connection for my company but can’t afford an SDSL... More »

Topics Business Fibre optic Broadband

Can I use 4G for home internet?

I have just signed up with for 4G with EE and have been impressed with the speed I’m getting. That... More »

Topics Mobile broadband Broadband Speed

Distance from the exchange

I live about two miles from a major town but BT has told me my phone line can only support maximum... More »

Topics Broadband

What happens if I exceed my broadband download limit?

My Plusnet broadband has a usage limit of 10GB a month. Could I be charged extra if I download too... More »

Topics Unlimited Broadband

Are torrent downloads legal in the UK?

My teenage sons download lots of music, movies and games using BitTorrent software. Could they be... More »

Topics Piracy Broadband

Which iPad should I buy - 3G or 4G?

Hi Michael, I'm looking to buy a tablet for my teenage son. He's asked me for an iPad with 4G -... More »

Topics Mobile broadband Broadband

BT Infinity vs Virgin Media 100Mb broadband

Dear Dominic, I want to upgrade to a superfast broadband connection. I know that BT Infinity will... More »

Topics Fibre optic BT Virgin Media Broadband

How do I switch from BT to Sky?

I want to switch from BT to Sky to save money on my broadband and also get more TV channels. How do... More »

Topics Deals BT Sky

Broadband with no landline

Dear Michael, I'm looking for a broadband connection with unlimited downloads but don't really... More »

Topics No phone line

When will 4G be available on O2?

My contract is currently with O2, but I really want 4G. I don’t want to switch to EE as I’m happy... More »

Topics 4G Providers O2

Is my internet slow because my house is old?

Hi Michael, I get really slow broadband speeds. I can’t watch iPlayer, and browsing the internet... More »

Topics Broadband BT Talk Talk Sky Virgin Media Tools

3G signal boosters

Dear Dominic, I’ve got a Vodafone Sure Signal at home to boost my signal as I don’t have very good... More »

Topics Mobile broadband Hardware

Will BT Infinity improve my current broadband speed?

Hi, At present I only get broadband speeds of 2-4Mb, but I’ve just been informed that BT Infinity... More »

Topics BT

Is fibre optic broadband much more expensive?

We use the internet a lot in my house. I work from home, and my children and husband are always... More »

Topics Fibre optic

Why can't I connect my iPhone to Wi-Fi?

Hi Michael, Free Wi-Fi seems to be everywhere now , but whenever I try to use it my iPhone won't... More »

Topics Wireless

Why has BT broadband dropped speeds from 24Mb to 16Mb?

Hi Dominic, I switched broadband provider a while back and plan to switch again when my contract... More »

Topics BT Speed

What is LLU Broadband?

I'm confused between LLU and ADSL broadband providers. We're currently with BT for our broadband,... More »

Topics Broadband

Can I remove Facebook Timeline, or is it a scam?

Hi Dominic, I’ve been getting random Facebook friend requests from people I don’t even know. I... More »

Topics Broadband

Do I have to renew my broadband contract when I move?

Hello, I am writing on behalf of my boyfriend and his flatmate, to try and find out if their... More »

Topics Broadband Providers

How can I connect my iPad to the internet?

Hi Dominic, I'm planning to buy a new iPad and I want be able to use the internet while out and... More »

Topics Broadband

TalkTalk phone numbers

Which phone number should I use to contact TalkTalk? I'm confused between their sales and customer... More »

Topics Talk Talk

How do I get BBC iPlayer on my Xbox (and other devices)?

Dear Dominic, I read on your site that BBC iPlayer’s available for the Xbox 360 now. My son’s... More »

Topics Broadband

What broadband can I get in Hull?

Hi Dominic, My wife and I are planning to move house and we're looking at properties in Hull and... More »

Topics Broadband

When will Virgin Media double my broadband speed?

Hi Dominic, I've heard Virgin Media will soon be increasing my broadband speed. My current... More »

Topics Speed Broadband Virgin Media

Broadband for a holiday cottage I rent out

I want to put broadband into a holiday rental property, but I don’t want visitors to run up phone... More »

Topics Switching

Can I keep my old email address?

Dear Dominic, I’m currently with BT broadband and was given a BT email address when I signed up.... More »

Topics Switching Broadband BT

Can I get LOVEFiLM on my Xbox 360?

Hi Dominic, Is it possible to stream movies through LOVEFiLM with an Xbox 360? More »

Topics Broadband

Legal Movie Downloads

Dear Dominic, Where can I legally download movies online? I mean films that you pay for... More »

Topics Broadband

Can I tether my Android phone to my laptop?

Dear Dominic, I need a cheap broadband connection. I’ve heard it’s possible to use an Android... More »

Topics Mobile broadband Broadband Tools

Why has my broadband speed suddenly dropped?

Who or what has slowed my broadband speed from around 6Mb to less than 3Mb? I have not changed... More »

Topics Speed Broadband

How can I monitor my internet usage

I access the web through a single router using a whole stack of devices, from PCs to iPods. I want... More »

Topics Broadband

I'm moving outside Virgin Media's cable area - help!

I will be moving from St Ives in Cambridgeshire to Chepstow. I am currently six months into a phone... More »

Topics Switching Fibre optic Virgin Media

Broadband speeds at my new postcode

I currently enjoy fast broadband and TV on-demand from Virgin Media, but in the near future I will... More »

Topics Speed Switching

Pay-as-you-go mobile broadband

Dear Dominic, I would like to know the cheapest mobile broadband provider for a pay as you go... More »

Topics Mobile broadband

Cable vs fibre: what’s the difference?

I have a choice of broadband providers where I live, but I'm not sure which to go with. Can you... More »

Topics Fibre optic Broadband

What is contention ratio?

Dear Dominic, What is contention ratio? More »

Topics Broadband

My exchange has been upgraded - why can’t I get BT Infinity?

My local exchange has been upgraded for BT Infinity but the BT line tester says I can’t sign-up.... More »

Topics Fibre optic Broadband BT

Moving house with broadband

I’ve been renting accommodation for around 11 months, with Virgin Media as my provider. Now I’m... More »

Topics Virgin Media

What broadband speed should I get?

I'm going to switch to a new broadband package but don’t know what speed I should get. Do I really... More »

Topics Broadband Speed

How does fibre optic broadband work?

I’m trying to find out more about switching to fibre optic broadband but I don’t understand all the... More »

Topics Fibre optic Broadband

Virgin Media chipped cable boxes

Dear Dominic, it's widely advertised on the internet how to hack into, chip and program Virgin... More »

Topics Security Piracy Virgin Media

Should I sign a contract to get a cheap iPad

Dear Dominic, I’d love to treat myself to an iPad for Christmas but I don’t have £500 to spend... More »

Topics Deals Wireless

How much do I download?

Dear Dominic, I'm looking for a new broadband package but I'm not sure what download allowance I... More »

Topics Broadband

What happens to my email address when I move provider?

Dear Dominic, my email address is supplied by my broadband provider - will I lose access if I... More »

Topics Providers Security

Internet tethering

Dear Dominic, I've heard that I can connect my phone and laptop to access the internet instead of... More »

Topics Broadband

Broadband only deals

Dear Dominic, I'm looking for a new broadband package but I don’t want any other services like home... More »

Topics No phone line Mobile broadband Broadband

Best wireless router

Dear Dominic, I’m looking to switch broadband provider but want to make sure that I get a good... More »

Topics Hardware Wireless

Broadband traffic management

Dear Dominic, My internet is much slower in the evenings. When I called my provider to ask why,... More »

Topics

How much should I be downloading each month?

I've just joined BT Broadband on the Option 1 package which has a 10GB limit per month. What... More »

Topics Broadband

Home Access - free Government laptops

Dear Dominic, I’ve been reading about a Government scheme to offer free laptops to low-income... More »

Topics Deals Broadband

Using Your Own Router

Dear Michael, I have acquired a very good Belkin N1 Wireless Router/Modem. When I switched to... More »

Topics Sky Wireless

Broadband for pensioners

Dear Dominic, I'm asking this question on behalf of my Nan who has just discovered the wonderful... More »

Topics Broadband

Bonding ADSL broadband Lines - Ask Our Expert

I’ve heard that it may somehow be possible to combine two broadband lines, thus creating double the... More »

Topics Hardware Broadband

Broadband Overseas

Dear Dominic, I have a Sony Vaio small laptop with in built wireless and blue tooth. I work in... More »

Topics Mobile broadband

TalkTalk vs Plusnet Broadband

Dear Dominic, I’m looking for a cheap home phone and broadband bundle, but can't decide between... More »

Topics Deals Broadband Talk Talk Plusnet

Virgin Media vs Sky

Dear Dominic, I would like to sign up to a triple play provider for a broadband, home phone and... More »

Topics Deals Virgin Media Sky

Broadband line installation

Dear Dominic, I have recently moved into a new property and want to get broadband installed.... More »

Topics Broadband

Difference between upload and download speeds

Dear Dominic, I’m a bit confused about download and upload speeds - what is the difference between... More »

Topics Speed

Online gaming data usage

Dear Dominic, could you supply me with some kind of indication as to the average data usage during... More »

Topics

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