BT Business Broadband

Why choose BT Business?

  • Free 24/7 technical support
  • Unlimited Wi-Fi Minutes
  • Fast and reliable speeds
  • Great value call plans

Online Exclusive: BT Broadband + line rental

£8.00per month for 24 months*then £9.00 a month thereafter + £15.90 a month line rental

24 Month Contract
  • Reduced price for 24 months
  • 100 inclusive minutes
  • Up to 17Mb download speed

Is BT Broadband the business?

Whether you're running a charming little café where you need to send a few emails, or a huge office of video conference enthusiasts, BT ( has broadband and phone line options tailored for you. There's broadband-only, line rental only, or a bundle of the two - and they've all got some pretty good features to offer. Let's take a look.

BT Business broadband

For business broadband from BT, you have a lot of options to choose from. And if your business outgrows your connection, you can upgrade at any point.

  • BT Broadband - Up to 17Mb download and 1Mb upload speeds, and a download limit of 10GB per month. Ideal for small businesses that need reliable internet for managing email and a bit of browsing.
  • BT Broadband Unlimited - Up to 17Mb download and 1Mb upload speeds, and unlimited downloads. Again, works for smaller businesses or ones that don't rely on the internet, to give you a stable broadband connection where you can browse and download and much as you need.
  • BT Broadband Premium - Up to 17Mb download and 1Mb upload speeds, unlimited downloads, Tech Heads, and Microsoft Office 365 Small Business subscription. Tech Heads gives you extra personalised tech support, and Microsoft Office is a business essential.
  • BT Infinity - Fibre optic broadband, with up to 38Mb download and 9.5Mb upload speeds, and a monthly download limit of 50GB. Perfect for businesses that need a superfast, reliable connection, but don't need to download lots of big files or connect many people.
  • BT Infinity Unlimited - Fibre optic, with up to 38Mb download and 9.5Mb upload speeds, and unlimited downloads. Great for businesses that need to be online a lot, with the reassurance that your connection won't cut out in the middle of a video conference.
  • BT Infinity Premium - BT's fastest fibre optic broadband, with up to 76Mb download and 19Mb upload speeds, unlimited downloads, Tech Heads, and Microsoft Office 365 Small Business subscription. Wonderfully fast and perfect for connecting lots of people, using cloud-based software, and downloading and uploading large files.

Each option is available either as broadband-only - though you'll still need an active phone line - or bundled in with line rental.

You'll get a bunch of useful extras chucked in as well: 24/7 support (with the more personalised Tech Heads if you go for a Premium option), a high-tech BT Hub 3 or Hub 5, up to 10 email addresses, and free access to public Wi-Fi hotspots around the country so you and your staff can get work done from anywhere.

There's also the option for a static IP address. This means the address you use to connect to the internet will be fixed and permanent, and is essential for connecting remotely, setting up a VPN, running a website, or running CCTV off your network.

Bear in mind that BT Infinity isn't available everywhere - use our postcode checker to see the options for your area.

BT Business line rental

Good old line rental is made just that bit better by BT, with all the features you need to run your business. Packages are available either on their own or with broadband. The options are:

  • Value - A basic BT phone line, with BT Business Calls Essentials, standard care level, and optional features.
  • Standard - Phone line with BT Business Calls Essentials, BT Prompt Care to get issues fixed by the end of the next working day, and optional features.
  • Critical - Phone line with BT Business Calls Essentials, BT Critical Care to get issues fixed in six hours, and optional features.
  • Featureline - Phone line with loads of calling features included, as well as BT Business Calls Essentials and BT Prompt Care.

All are offered on 12 or 24 month contracts, apart from Featureline which has 12, 36, or 60 month contracts.

BT Business Calls Essentials comes as standard with all 24 month contracts. It'll give every line in your plan 100 inclusive minutes of calls to UK landlines each month, for up to 50 lines. You've also got the option to add unlimited calls. This includes unlimited calls to UK numbers starting with 01, 02, 03, or 05, calls from Northern Ireland to fixed places in the Republic of Ireland, and calls to UK mobile numbers.

And don't forget about all those calling features. For Value, Standard, and Critical plans, you can add up to eight - including call diversion, call waiting, three way calling, caller display, and more. With Featureline, however, you get all those included, along with some extras - like withhold number, internal calls, hunt group numbers, and call transfer.

Other BT Business services

BTnet Leased Line

If you run a large business with lots of people online, or if strong internet is critical, BT can also give you a leased line. This means you'll rent an entire line, so your broadband connection isn't shared with anyone else - making it more reliable and much, much faster.

The upload and download speeds are symmetrical, and range from 2Mb up to a whopping 10Gb.

BT IP Communications

Another service BT offers businesses is IP Communications - a VoIP (voice over IP) system, or cloud-based call routing. Rather than a traditional landline, this converts your calls into data and sends them over the internet. It's more secure, more reliable, and even allows for better quality calls.

What's good about BT Business?

  • Lots of flexible choices, options, and features to suit all businesses
  • Very wide availability
  • BT Infinity broadband is superfast, and leased lines can be even faster
  • 100 inclusive minutes to UK landlines per month for every line in your call plan
  • Free access to public Wi-Fi hotspots, so you can work from pretty much anywhere
  • 24/7 tech support, care, and maintenance from BT, with the option for even wider support from Tech Heads
  • Microsoft Office 365 Small Business included with Premium broadband
  • No web traffic management - BT won't slow your connection, even at peak times
  • Broadband includes the BT Hub, one of the best routers on the market

What's bad about BT business?

  • More expensive than some other providers - all those features don't come cheap
  • BT Infinity not available everywhere - use our postcode checker to see if you can get it in your area
  • Basic broadband packages only have small monthly download limits
  • 24 month phone line contract is needed to get a lot of calling features

Switching to BT Business

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Frequently Asked Questions

  1. What is business broadband?
    Business broadband packages are designed to cater for companies that work from an office environment. They are typically tailored to support multiple users, and offer additional features such as inclusive website domain names, email accounts, static IP addresses, comprehensive technical support and more.
  2. What do I need from business broadband?

    Every company is unique, and every company will likely need slightly different things from their broadband. There are, however, a few constants that are likely to benefit any type of business:

    • Speed - A dawdling connection will cost you time, money and likely cause widespread annoyance to boot. Check both download speeds (how long it takes to retrieve data from the web) and upload speeds (how fast it is send information from your computers over the web) when researching packages.

    • Unlimited usage - In business, you don’t want to be held back by how much you can download. Fortunately, most business broadband packages offer unlimited downloads.

    • Technical support - Technology isn’t infallible, so it’s possible that technical problems may occur. Your broadband connection may drop, or email stop working, for example. Many broadband packages offer comprehensive technical support, so you can get advice, and have things up and running as soon as possible.

  3. How do I get a business broadband package?
    That’s where we can help. Simply enter your postcode into the box above, and we’ll automatically find the best deals available in your area. Then it’s a simple matter to compare options and find the best package for the best price. Click the package you want, and we’ll send you straight to the right place on the provider’s website. Easy, simple and hassle-free.
  4. Do I need anti-virus software or other protection?
    The internet is full of threats, from viruses that disrupt your systems, to hackers, spam and other inconveniences. So internet security software - anti-virus, spam protection, a firewall for example - is absolutely essential. Many providers offer this software alongside broadband packages for free, or at a reduced cost, so make sure you check when switching packages.
  5. Can I use a home broadband connection for my business?

    If you have a home office, work as a sole trader, or freelance, you may find that a home broadband package is adequate for your needs. The important thing is to consider your how you’ll use it and the impact that will have. If you’re using your connection for business as well as your family’s personal use, for example, what will this mean for speeds or download limits?

    Everyone’s needs will be different, but if you think there could be a negative impact as a result of using the web for business, switch to one that’s more suited to you - a fibre or unlimited broadband package, for example.

  6. How do I get a new phone line?

    When you switch phone and broadband providers, or move to a new home, you may need to have a new phone line or cable installed. This can be arranged by your provider, with costs varying depending on the company you’re with and the package you’ve picked.

    Getting a new line installed is straightforward. When you sign up with a provider, they will tell you if you need a new line and arrange a time for an engineer to come and visit to do the work.