Block unwanted calls with new BT phone

ByAnthony Hill

Nuisance calls are no match for the BT6500 home phone, which lets customers block calls from international or withheld numbers.

BT has unveiled a landline phone that allows customers to block unwanted contact, such as 'cold calling' marketers and PPI claims sales calls.

The new BT6500 phone will give users the option of blocking up to 80% of nuisance calls - from international, withheld or specifically chosen numbers. Blocked calls will be sent automatically to a built-in answer machine.

Genuine callers can then leave a message, unless their number has been blocked.

John Petter, managing director of BT's consumer division, said: "We know from talking to our customers that nuisance calls cause huge frustration and even anxiety at times.

"When people feel as though they are being harassed in their own homes they need to be able to take action and block the offending calls. The BT6500 puts the customer in control of which types of calls they receive."

BT receives more than 50,000 calls to their Nuisance Calls Advice Line each month, from customers frustrated by silent and abandoned calls or unwanted contact from salespeople.

For ultimate peace and quiet, the BT6500 phone has a Do Not Disturb feature. When activated, this will switch off the ringer for all calls except from friends or family saved as VIP contacts.

It also has parental controls, allowing users to block a specific type of outgoing call, perhaps to premium rate phone lines or to mobile and international numbers.

The BT6500 is now available from BT, with prices starting at £44.99. It will also be sale at Argos, Amazon, Sainsbury's and Tesco from the end of February.

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Topics: Home phone BT