Broadband News
PC Pro reveals 2010 award finalists
Thursday, 26 August 2010
By Garnet Roach garnet@consumerchoices.co.uk
Tech magazine PC Pro has announced the finalist in its annual Reliability & Service Awards.
It company asked readers to rate products, including their fixed line and mobile broadband services, based on their reliability, customer support, and how satisfied they are.
“The companies who make our list of finalists have performed above the industry average,” said PC Pro, “so to even make the final list in any of these categories is a fine achievement.”
Michael Phillips, Broadbandchoices.co.uk product director, said: “It’s always important to look at a number of different factors when choosing a new broadband package.
“Think about things like customer service and technical support - especially if you're not tech-savvy and might require assistance at some point. You should also compare broadband providers to make sure that you get the best possible deal,” he advised.
The providers vying for the Best Broadband ISP award are:
- BE broadband (www.Bethere.co.uk)
- Eclipse Internet (www.Eclipse.net.uk)
- Freedom2surf (www.Freedom2surf.co.uk)
- O2 broadband (www.O2.co.uk)
- Plusnet broadband (www.Plus.net)
- Post Office broadband (www.Postoffice.co.uk)
- Sky broadband (www.Sky.com)
- Virgin Media (www.Virginmedia.com)
- Zen Internet (www.Zen.co.uk)
The Best Mobile Broadband ISP finalists are:
- BT broadband (www.BT.com)
- O2 mobile broadband (www.O2.co.uk)
- Orange mobile broadband (www.Orange.co.uk)
- Virgin Media mobile broadband (www.Virginmedia.com)
- Vodafone mobile broadband (www.Vodafone.co.uk)
The results will be announced on 30 September.
Compare broadband packages
| Broadband: 100Mb + Phone: M | Plusnet - Value + Talk Evening & Weekend | Broadband Unlimited + Talk Freetime (Existing Sky Customers) | The All Rounder + Evening and Weekend calls (O2 mobile customers only) | ||||
| Monthly charge | £12.75 (for 6 months) Free installation Ends soon | £3.24 for 12 months £25 cashback Ends 6th June | £7.50 6 months free Ends Soon | £6.25 for 12 months Half-price broadband Ends Soon | |||
| Speed (up to) | 100Mb | 16Mb | 14Mb | 16Mb | |||
| Usage limit | Unlimited | 10GB | Unlimited | Unlimited | |||
| Contract length | 18 months | 12 months | 12 months | 12 months | |||
Call Virgin Media on 0808 189 0514 | Call Plusnet 0808 189 1376 | Call Sky on 0844 241 1407 | Call O2 on 0800 954 1408 |
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