Broadband News

Zen Internet wins Which? Best Broadband Provider award

Wednesday, 18 June 2008

By Garnet Roach garnet@consumerchoices.co.uk

Zen Internet has taken the top award at this year’s Which? Awards Ceremony, overtaking Waitrose - which won the award last year - as the UK’s Best Broadband Provider.

Waitrose (www.Waitrose.co.uk) and less known provider Utility Warehouse (www.UtilityWarehouse.co.uk) took the runner up positions at the ceremony last night.

Unlike some other awards ceremonies, it is not possible to put a company forward for this accolade, ensuring a completely unbiased product endorsement by the UK’s biggest consumer watchdog.

A Zen Internet (www.Zen.co.uk) spokesperson said: “Our broadband award winner makes the world of broadband as hassle free as possible.

“It scored top marks among Which? members for connection speed, customer service, online and telephone support and was the only ISP on test to get top marks for reliability of connection.”

As well as a host of other awards over recent years - including PC Pro Best Broadband ISP for four years running - Zen Internet has been a Which? Best Buy for the last three years.

Richard Tang, Zen Internet managing director, said: “We are delighted to have won this prestigious award as Which? is the largest consumer body in the UK and is relied upon by many consumers for its truly independent product recommendations.

“Zen Internet’s mission is to provide the best ISP service in the UK and this award demonstrates our commitment to delivering excellent service, quality and reliability to our customers.”

Michael Phillips, BroadbandChoices.co.uk product director, commented on how prestigious the Which? awards are. “Hundreds of thousands of people look to Which? for the best products and services each year, so to be recognised with a Best Broadband Provider award really is a great achievement for Zen Internet - already an award winning ISP.”

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