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Apply now for EFH Broadband's Home MAX Plus
Package Summary
EFH Broadband's Home MAX Plus details...
EFH Broadband provides a wide range of internet services designed specifically with the home user and home office worker in mind. From high speed broadband through domain names and hosting to hardware.

This is a broadband 'only' package, you do not have to switch your calls or line rental. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main feature of this package is no minimum contract
Monthly Cost£18.99 - The set monthly cost you will pay for this package does not include line rental
Connection FeeFree - Activation for your new connection
Modem/Router£20.00 - A pre-configured wired router is supplied with this package. Prices start from £20.00 plus P and P
First Year Cost£247.88 - This cost is for users paying monthly. This includes any promotional discounts, modem costs and connection fees but does not include monthly line rental
Contract Length1 month - A £5.00 cancellation fee is payable. In addition you would have to pay an activation fee to connect to an alternate service
TechnologyADSL IPStream
Technology InformationYou will need a non cable telephone line in order to get this package. This will cost £11.00 a month from BT or less from competitors
Speed/Restrictions
Contention Ratio50:1
Download Speed8Mb
Upload Speed256Kb
Download Limit15GB
Download Limit NotesThis package comes with a set download limit which may restrict the amount you can download via your internet connection. This package is suitable for medium usage; here are some helpful representations of downloading:

  • 60 hours web surfing = 1.5GB

  • 1 Music Album = 0.06GB

  • 10 Min Video Clip on Youtube = 0.2GB

  • Low definition movie = 0.75GB

  • DVD quality movie = 4.5GB

  • 10 hours of internet radio = 1.2GB


Download Limit Exceed NotesThis package comes with a set download limit of 15GB. Additional usage can be purchased for £1.50 per GB

Other Features
Communications
Voice Over IP (VOIP)Speak to your friends and family online with Voice-Over-IP
Compatibility
Apple MacThe modem provided by EFH supports Mac OS 9. Please note if you can purchase your own Mac compatible modem and still use EFH Broadband.
WindowsThe modem provided by EFH supports Windows 98, 2000, Me & XP
Customer Service
Awards and AccreditationsThere are no published awards or accreditations for this broadband provider
Call CentreA freephone customer services and technical support is provided:

Monday - Friday 9.00am to 7.00pm
Saturday 9.00am to 2.00pm
Online SupportFull Question and Answer support available in the user control panel.
Gaming
PlayStationThe modem supplied by this provider is not Playstation compatible
X-boxThe modem supplied by this provider is not Xbox compatible
Hardware
ModemFreeA range of wired and wireless routers are available. Prices start from £20.00 plus P and P
Media
Audio ContentThere is no free / exclusive audio or radio content provided as part of this package
Video ContentThere is no free / exclusive audio or radio content provided as part of this package
Migration Notes
Migration£11.00This applies to customers who are transferring their broadband service from another provider. It is paid instead of the £40.00 set-up fee. The migration fee is waived for customers that opt to pay annually
Networking
IP AddressingFreeA Static IP address is provided free of charge.
Online Storage space
EmailFree10 email addresses with Anti-Virus protection.
Webspace10MB of web space is provided
Payment Methods
ChequeYou can pay for this package by cheque. The first month's cost and installation fee must be paid by credit or debit card
Credit CardPayments must be made monthly in advance by credit or debit card
Direct DebitYou can pay for this package by direct debit. The first month's cost and installation fee must be paid by credit or debit card
Security
Anti SpamAutomatic spam and virus protection when sending and receiving emails
Anti VirusAutomatic spam and virus protection when sending and receiving emails
Child ProtectionChild Protection software is not provided by this company.
FirewallFirewall software is not provided with this broadband package. However, the router supplied will provide basic firewall protection for your computer.
Package Last Updated: Friday, 25-April-2008