Tesco Value Broadband

Package Summary

Tesco's Tesco Value Broadband details...
Tesco offers a range of internet access packages to suit constant web surfers, regular internet shoppers or those just looking to keep in touch with friends by e-mail This is a broadband 'only' package, you do not have to switch your calls or line rental. This package is excellent for people looking for broadband speeds at low costs. It comes with a reasonable download limit and is perfect for the light or ocassional user The main features included with this package are a free modem and a free technical support telephone number
Monthly Cost		£13.97 - Per month for 1st 6 months, £13.97 per month thereafter. The set monthly cost you will pay for this package does not include line rental
Connection Fee		Free - Activation for your new connection
Modem/Router		Free - A free modem is included with no charge for P and P
First Year Cost		£167.64 - This includes any promotional discounts, modem costs and connection fees but does not include monthly line rental
Contract Length		12 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Technology		ADSL
Technology Information		You will need a non cable telephone line in order to get this package. This will cost £10.27 a month from BT or less from competitors
Special Offers / Features		Get 1000 Club Card points - use code 61001 when signing up
Speed/Restrictions
Contention Ratio		50:1
Download Speed		512Kb
Upload Speed		256Kb
Download Limit		3GB
Download Limit Notes		This package comes with a set download limit which may restrict the amount you can download via your internet connection. This package is suitable for light usage; here are some helpful representations of downloading: 60 hours web surfing = 1.5GB 1 Music Album = 0.06GB 10 Min Video Clip on Youtube = 0.2GB Low definition movie = 0.75GB DVD quality movie = 4.5GB 10 hours of internet radio = 1.2GB
Download Limit Exceed Notes		Users that consistently exceed their usage limit, will be asked to upgrade their package to one without usage limits.

Other Features

Add-ons
IP Addressing		Dynamic IP Address.
Online Support		Online support provided via e-mail and help text on the providers web-site
Communications
Voice Over IP (VOIP)		Speak to your friends and family online with Voice-Over-IP
Compatibility
Apple Mac		The modem supplied by this provider is compatible with Mac OS 8.6 or higher
Windows		Compatible with all versions of Windows 98 onwards
Customer Service
Awards and Accreditations		There are no published awards or accreditations for this broadband provider
Call Centre		Automated Service Update: 0800 519 2345 Lines open 24-hours, 7 days a week. Freephone. Customer Care and Billing Queries: 0845 650 8000 Lines open 8am - midnight, 7 days a week. Calls charged at a local rate from a BT line. Broadband Technical Helpdesk: 0906 301 9000 Lines open 8am - midnight, 7 days a week. Calls charged at 50p a minute.
Gaming
PlayStation		The modem supplied by this provider is not Playstation compatible.
X-box		The modem supplied by this provider is not X-Box compatible.
Hardware
Modem	Free	A free speedtouch modem is included with this package
Media
Audio Content		There is no free / exclusive audio or radio content provided as part of this package
Video Content		There is no free / exclusive video content provided as part of this package
Migration Notes
Migration		You can migrate to this provider using an IPStream or LLU Migration Authorisation Code (MAC). This is the easiest method of switching
Online Storage space
Email		This package includes up to fifteen email addresses
Webspace		There is no online webspace included in this package
Payment Methods
Cheque		You cannot pay for this package with a cheque
Credit Card		You cannot pay for this package with a credit card
Direct Debit		You must pay for this package by Direct Debit. You will be required to enter a Card/Debit card, to allow Tesco to bill you while setting up the Direct Debit instructions with your bank.
Security
Anti Spam	£0.50	Anti Spam is supplied as part of the optional 'Tesco Internet Security' package.
Anti Virus	£0.50	Anti Virus is supplied as part of the optional 'Tesco Internet Security' package.
Child Protection	£0.50	Child Protection is supplied as part of the optional 'Tesco Internet Security' package.
Firewall	£0.50	A Firewall is supplied as part of the optional 'Tesco Internet Security' package.

Package Last Updated: Monday, 17-November-2008