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Apply now for Sky Broadband's Broadband Connect + Sky TV (2 Mixes) + Talk Freetime
Package Summary
Sky Broadband's Broadband Connect + Sky TV (2 Mixes) + Talk Freetime details...
For help with Sky Broadband bundles call 0800 531 6364

This package bundles your broadband, home phone and digital television from Sky. Great if you're a light broadband user but still want to surf the internet and download music and movies. You can download a music track in under a minute or a DVD quality movie in around five hours

The main features included with this package are a wireless router, Sky television, internet security software, heavy use download limit and unlimited evening and weekend calls to landlines

Sky Television - The package listed is a basic Sky package that allows you to choose 2 "mixes" from a Sky's channel mix groups. This package includes a set top box, however Sky Sports and Sky Movies are not included. When you visit the Sky web-site, you must build a bespoke television, broadband and home phone package to suit your preferences
Monthly Cost£35.00 - The set monthly cost you will pay for this package does not include line rental
Connection Fee£30.00 - A one-off fee to activate your new connection
Modem/RouterFree - A wireless router is included with no charge for P and P
First Year Cost£450.00 - This includes any promotional discounts, modem costs and connection fees but does not include monthly line rental
Contract Length12 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Company TelephoneCall 0800 531 6364
TechnologyADSL IPStream
Technology InformationYou will need a non cable telephone line in order to get this package. You can also switch your line rental to Sky, this will cost £10.00 a month (BT costs £11.00)
Speed/Restrictions
Contention Ratio50:1
Download Speed8Mb
Upload Speed448Kb
Download Limit40GB
Download Limit NotesThis package comes with an unlimited download limit with a fair usage policy which may restrict the amount you can download via your internet connection. This package is suitable for medium usage; here are some helpful representations of downloading:

  • 60 hours web surfing = 1.5GB

  • 1 Music Album = 0.06GB

  • 10 Min Video Clip on Youtube = 0.2GB

  • Low definition movie = 0.75GB

  • DVD quality movie = 4.5GB

  • 10 hours of internet radio = 1.2GB


Download Limit Exceed NotesSky can temporarily or permanently control or restrict your online activities. They reserve the right to charge you for exceeding your usage cap.

UK Phone Call Charges
This package comes with a phone line offering unlimited UK weekend calls. A 6p call connection charge applies to all non-inclusive calls. Call charges will be rounded up to the nearest full minute. You can find details of other call costs in the table below.
UK Local/National Call RatesDescriptionDayEveningWeekend
LandlineLocal3.25pFreeFree
LandlineNational3.25pFreeFree
UK Mobile Call RatesDescriptionDayEveningWeekend
Mobileo211.88p7.13p7.13p
MobileOrange11.88p7.13p7.13p
MobileThree Mobile 11.88p7.13p7.13p
MobileT-Mobile11.88p7.13p7.13p
MobileVodafone11.88p7.13p7.13p

Digital TV Summary
Sky Broadband includes basic Sky TV. Choose two 'mixes' from the following: variety, comedy, news and events, music, kids, knowledge and style. Watch shows such as Lost and the Simpsons

Other Features
Communications
Voice Over IP (VOIP)Speak to your friends and family online with Voice-Over-IP
Compatibility
Apple MacThe router supplied by this provider is compatible with Apple Mac Operating Systems OS X v10.2.6 (Jaguar) or higher
WindowsThe router supplied by this provider is compatible with Windows 2000 or higher or higher
Customer Service
Awards and AccreditationsBroadband Customer Satisfaction - Joint Winner - uGov Survey 2007
Best Value for Money - Winner - uGov Survey 2007
Best Ensuring you are on the Best Deal - Winner - uGov Survey 2007
Call CentreCustomer Care:
8.30am till 11.00pm, 7 days a weekays.
Calls are charged at national rates from UK Landlines.
Online SupportA dedicated customer serivce team will deal with broadband enquiries. Comprehensive online FAQs provided
Gaming
PlayStationThe router provided with this package is compatible with PlayStation
X-boxThe wireless router provided with this package is compatible with X-Box
Hardware
ModemFreeYou can connect up to 4 computers on your Sky router
Media
Audio ContentThere is no free / exclusive audio or radio content provided as part of this package
Video ContentEnjoy hundreds of Sky movies, exciting sports highlights and episodes from your favourite Sky TV series, ready and waiting for you to download to your PC and watch whenever you like.
Migration Notes
MigrationYou can migrate to this provider using an IPStream or LLU Migration Authorisation Code (MAC). This is the easiest method of switching
Networking
IP AddressingFreeDynamic IP address
Online Storage space
EmailFreeSky Email powered by Google - 5 e-mail addresses are available with this package
EmailFreeWebmail - access your e-mail worldwide
WebspaceFree200MB webspace available to build your own website
Payment Methods
ChequeYou cannot pay for this package with a cheque
Credit CardYou can pay for this package by credit card
Direct DebitYou can pay for this package by direct debit
Security
Anti SpamFreeMcAfee Protects against Spam and 'phishing' scams. Free for the first 12 months
Anti VirusFreeMcAfee Internet Security Suite helps block and remove viruses. Free for the first 12 months. If you use Apple Macs you'll get McAfee VirusScan
Child ProtectionFreeMcAfee parental filters help shield your kids from sites or content you?d rather they didn't see. Free for the first 12 months
FirewallFirewall software is not provided with this broadband package. However, the wireless router supplied will provide basic firewall protection for your computer

Most Popular International Call Charges
A 6p call connection charge applies to all non-inclusive calls. Call charges will be rounded up to the nearest full minute. You can find details of other call costs in the table below
International RatesCountryDayEveningWeekend
International LandlineAustralia22.88p9.50p9.50p
International LandlineFrance17.58p9.50p9.50p
International LandlineIndia23.75p20.90p20.90p
International LandlineSouth Africa49.40p43.70p43.70p
International LandlineUnited States14.25p9.50p9.50p
Package Last Updated: Monday, 29-September-2008