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Apply now for Orange's Home Select
Package Summary
Orange's Home Select details...
Orange branched out into the broadband market in 2006 with the launch of their 'free' broadband for Orange mobile customers. Orange now offer broadband and phone 'bundles' so that you only pay one bill for your broadband, calls and line rental

This is a broadband 'only' package, you do not have to switch your calls or line rental. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours.

The main features included with this package are a wireless router, unlimited weekend and evening VoIP calls, child protection software and get 2 cinema tickets for the price of 1 with Orange Wednesdays
Monthly Cost£10.00 - per month for 3 months, £20.00 per month thereafter. The set monthly cost you will pay for this package does not include line rental
Connection FeeFree - Activation for your new connection
Modem/RouterFree - A wireless router is included with no charge for P and P
First Year Cost£210.00 - This includes any promotional discounts, modem costs and connection fees but does not include monthly line rental
Contract Length18 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
TechnologyADSL LLU
Technology InformationYou will need a non cable telephone line in order to get this package. This will cost £11.00 a month from BT or less from competitors
Speed/Restrictions
Contention Ratio50:1
Download Speed8Mb
Upload Speed448Kb
Download LimitUnlimited
Download Limit NotesThis package comes with an unlimited download limit with a fair usage policy which may restrict the amount you can download via your internet connection. This package is suitable for medium usage; here are some helpful representations of downloading:

  • 60 hours web surfing = 1.5GB

  • 1 Music Album = 0.06GB

  • 10 Min Video Clip on Youtube = 0.2GB

  • Low definition movie = 0.75GB

  • DVD quality movie = 4.5GB

  • 10 hours of internet radio = 1.2GB


Download Limit Exceed NotesIf you persistently download large files between 6pm and 11pm you will be issued with two warnings to reduce your usage. If you fail to listen to these warnings your service could be suspended

Other Features
Communications
Voice Over IP (VOIP)FreePlug a normal phone into the Livebox and you can make calls over the internet, through your broadband connection without your computer being on.
Compatibility
Apple MacMac OS8.6 to OS9.2 are supported. However, OS X is not compatible with the router supplied with this package.
WindowsCompatible with windows 2000 onwards
Customer Service
Awards and AccreditationsThere are no published awards or accreditations for this broadband provider
Call CentreService Status Information Line:
Lines open 24-hours, 7 days a week.
Calls are charged at Local Rate.

Technical Support:
Lines open 24-hours, 7 days a week.
Calls are charged at National Rate.

Customer Support:
7am-11pm, 7 days a week.
Calls are charged at National Rate.
Online SupportFreeOnline support provided via e-mail and help text on the providers web-site
Gaming
PlayStationThe modem or router supplied by this provider is compatible with Playstation
X-boxThe modem or router supplied by this provider is compatible with X-box
Hardware
RouterFreeAn orange livebox is included with this broadband package (free p & p).
Media
Audio ContentThere is no free / exclusive audio or radio content provided as part of this package
Video ContentThere is no free / exclusive video content provided as part of this package
Migration Notes
MigrationYou can migrate to this provider using an IPStream or LLU Migration Authorisation Code (MAC). This is the easiest method of switching
Networking
IP AddressingDynamic IP address
Online Storage space
EmailFreeThis package includes 6 email addresses.
WebspaceFreeOrange provide 30MB of webspace per website and allow users to create up to 5 websites (150MB of total Webspace).
Payment Methods
Cheque£2.00Per month additional charge to pay by cheque
Credit Card£2.00Per month additional charge to pay by credit card
Direct DebitFreeThere is no additional charge to pay by Direct Debit
Security
Anti SpamAnti Spam is not included as a part of this broadband package.
Anti VirusAnti Virus software is not provided with this package.
Child ProtectionFreeMcAfee Parental Controls are supplied with this package.
FirewallFirewall software is not provided with this broadband package.
Package Last Updated: Monday, 14-July-2008