8mb Talk Global Evening & Weekend

Package Summary

TalkTalk's 8mb Talk Global Evening & Weekend details...
For more information call 0800 049 7843 This package bundles your broadband, home phone and line rental from TalkTalk. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours The main features included with this package are a modem, unlimited evening / weekend calls to landlines and selected international destimations and a heavy user download limit
Monthly Cost		£3.25 - Per month for 1st 3 months, £6.49 per month thereafter
Connection Fee		£29.99 - A one-off fee to activate your new connection
Modem/Router		Free - A free modem is included or you can pay £30 for a wireless router with free P and P
First Year Cost		£98.15 - This includes any promotional discounts, modem costs and connection fees but does not include monthly line rental
Contract Length		18 months - if you don't like your chosen package you can cancel within 30 days. Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Company Telephone		Call TalkTalk 0800 049 7843
Technology		ADSL LLU
Technology Information		You will need a non cable telephone line in order to get this package. You must switch your line rental to Talk Talk, this will cost £10.50 a month (BT costs £11.00)
Special Offers / Features		TalkTalk is offering 3 months half price* on all Broadband call plans *All charges will be billed as normal upon connection. 30 days after your activation a bill credit equal to half the value of 3 months call plan (as selected at the point of sale) will be applied to your TalkTalk account. This credit will show on your 2nd or 3rd bill.
Speed/Restrictions
Contention Ratio		50:1
Download Speed		8Mb
Upload Speed		448Kb
Download Limit		40GB
Download Limit Notes		This package comes with a set download limit which may restrict the amount you can download via your internet connection. This package is suitable for intensive usage; here are some helpful representations of downloading: 60 hours web surfing = 1.5GB 1 Music Album = 0.06GB 10 Min Video Clip on Youtube = 0.2GB Low definition movie = 0.75GB DVD quality movie = 4.5GB 10 hours of internet radio = 1.2GB
Download Limit Exceed Notes		If you persistently use Peer to Peer file sharing technology you will be issued with warnings to reduce your usage. If you fail to listen to these warnings your service could be suspended

UK Phone Call Charges

This package comes with a phone line offering unlimited UK evening and weekend calls. A 6p connection fee applies to all non-inclusive calls. Call charges will be rounded up to the nearest full minute. You can find details of other call costs in the table below.

UK Local/National Call Rates	Description	Day	Evening	Weekend
Landline	Local	3.00p	Free	Free
Landline	National	3.00p	Free	Free

UK Mobile Call Rates	Description	Day	Evening	Weekend
Mobile	o2	12.00p	7.00p	7.00p
Mobile	Orange	12.00p	7.00p	7.00p
Mobile	Three Mobile	12.00p	7.00p	7.00p
Mobile	T-Mobile	12.00p	7.00p	7.00p
Mobile	Vodafone	12.00p	7.00p	7.00p

Other Features

Communications
Voice Over IP (VOIP)		Speak to your friends and family online with Voice-Over-IP
Compatibility
Apple Mac		The router supplied by this provider is compatible with Mac OS 9.0 / OSX or higher
Windows		The router supplied by this provider is compatible with Windows 2000, Pro or XP or higher
Customer Service
Awards and Accreditations		Best value for money - uGov 2007 - Winner Supplier most likely to be recommended - uGov 2007 - Joint winner
Call Centre		Customer Services: Calls charged are free from TalkTalk line. Monday - Friday: 8am - 8pm Saturday: 9am - 6pm Sunday / Bank Holidays: 10am - 5pm Broadband Technical Helpdesk: Calls charged are free from TalkTalk line. Monday - Sunday: 8am - 10pm Bank Holidays: 10am - 5pm
Online Support		Online TalkTalk Assist & Go Free is available to all customers online. Also there are useful tips on the Help and Support section on the TalkTalk website.
Gaming
PlayStation		The router supplied by this provider is not compatible with Playstation
X-box		The router supplied by this provider is not compatible with Xbox
Hardware
Modem	Free	There is a free modem included in this packge (free P and P)
Media
Audio Content	Free	Access to exclusive music from TalkTalk's partnership with AOL
Video Content	Free	Access to exclusive film from TalkTalk's partnership with AOL
Migration Notes
Migration		You can migrate to this provider using an IPStream or LLU Migration Authorisation Code (MAC). This is the easiest method of switching
Networking
IP Addressing		Dynamic IP Address.
Online Storage space
Email	Free	5 TalkTalk email addresses
Webspace	Free	15 MB of webspace
Payment Methods
Cheque	£3.50	Per month additional charge to pay by cheque
Credit Card	£3.50	Per month additional charge to pay by credit card
Direct Debit	Free	There is no additional charge to pay by Direct Debit
Security
Anti Spam	£2.49	per month for TalkTalk Online Security is provided by F-Secure.
Anti Virus		Included with TalkTalk Online Security
Child Protection		Included with TalkTalk Online Security
Firewall		Included with TalkTalk Online Security

Most Popular International Call Charges

This package also includes unlimited evening and weekend calls to 36 international destinations, including Europe and the United States. A 6p connection fee applies to all non-inclusive calls. Call charges will be rounded up to the nearest full minute.

International Rates	Country	Day	Evening	Weekend
International Landline	Australia	5.00p	5.00p	5.00p
International Landline	France	2.00p	2.00p	2.00p
International Landline	India	4.50p	4.50p	4.50p
International Landline	South Africa	3.00p	3.00p	3.00p
International Landline	United States	2.00p	2.00p	2.00p

Package Last Updated: Wednesday, 2-July-2008