Loans, credit cards, mortgages and bank account comparison, guide and listings.
Car, home, pet, cycle, travel, life insurance listings and content.
Broadband package comparison, tools and content.
Home Phone and VOIP comparison and switching service.
Gas and Electicity comparison and switching service.
Digital TV package listings, prices and content.
Read and respond to our writer’s consumer based observations
home   contact us  about us  accessibility  glossary  register  login   
Apply now for Orange's Home Starter (Orange Pay Monthly only)
Package Summary
Orange's Home Starter (Orange Pay Monthly only) details...
Orange branched out into the broadband market in 2006 with the launch of their 'free' broadband for Orange mobile customers. Orange now offer broadband and phone 'bundles' so that you only pay one bill for your broadband, calls and line rental

This package bundles your broadband and home phone from Orange. Great if you're a light broadband user but still want to surf the internet and download music and movies. You can download a music track in under a minute or a DVD quality movie in around five hours

The main features included with this package are a wireless router, unlimited weekend and evening calls to landlines, child protection software and get 2 cinema tickets for the price of 1 with Orange Wednesdays
Monthly CostFree - Exclusive price for Orange pay monthly mobile customers only. The set monthly cost you will pay for this package does not include line rental
Connection FeeFree - Activation for your new connection
Modem/RouterFree - A free wireless router is included with no charge for P and P. If you end your contract with Orange you will have to return the hardware
First Year CostFree - This includes any promotional discounts, wireless router costs and connection fees but does not include monthly line rental
Contract Length18 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
TechnologyADSL LLU
Technology InformationYou will need a non cable telephone line in order to get this package. This will cost £11.00 a month from BT or less from competitors
Speed/Restrictions
Contention Ratio50:1
Download Speed8Mb
Upload Speed448Kb
Download Limit10GB
Download Limit NotesThis package comes with a set download limit which may restrict the amount you can download via your internet connection. This package is suitable for light usage; here are some helpful representations of downloading:

  • 60 hours web surfing = 1.5GB

  • 1 Music Album = 0.06GB

  • 10 Min Video Clip on Youtube = 0.2GB

  • Low definition movie = 0.75GB

  • DVD quality movie = 4.5GB

  • 10 hours of internet radio = 1.2GB

Download Limit Exceed NotesIf you persistently download large files between 6pm and 11pm you will be issued with two warnings to reduce your usage. If you fail to listen to these warnings your service could be suspended

UK Phone Call Charges
This package comes with a phone line offering unlimited UK evening and weekend calls. A 6p call set-up charge applies to all non-inclusive calls. Call charges will be rounded up to the nearest full minute You can find details of other call costs in the table below. Calls are charged You will have to pay an additional monthly fee for line rental.
UK Local/National Call RatesDescriptionDayEveningWeekend
LandlineLocal2.50pFreeFree
LandlineNational2.50pFreeFree
UK Mobile Call RatesDescriptionDayEveningWeekend
Mobileo212.50p7.50p4.50p
MobileOrange12.50p7.50p4.50p
MobileThree Mobile 22.00p15.50p4.50p
MobileT-Mobile12.50p7.50p4.50p
MobileVodafone12.50p7.50p4.50p

Other Features
Communications
Voice Over IP (VOIP)Speak to your friends and family online with Voice-Over-IP
Compatibility
Apple MacApple Mac OS X is supported however Intel Base Apple Macs are not supported with this wireless router
WindowsCompatible with Windows Vista, Windows XP, Windows 2000
Customer Service
Awards and AccreditationsThere are no published awards or accreditations for this broadband provider
Call CentreService Status Information Line:
Lines open 24-hours, 7 days a week.
Calls are charged at Local Rate.

Technical Support:
Lines open 24-hours, 7 days a week.
Calls are charged at 50p a minute.

Customer Support:
7am-11pm, 7 days a week.
Calls are charged at National Rate.
Online SupportFreeOnline support provided via e-mail and help text on the providers web-site
Gaming
PlayStationThe modem supplied with this package is compatible with Playstation.
X-boxThe modem supplied with this package is compatible with X-box Live
Hardware
ModemFreeThis package includes a free wireless router
Media
Audio ContentThere is no free / exclusive audio or radio content provided as part of this package
Video ContentThere is no free / exclusive video content provided as part of this package
Migration Notes
MigrationYou can migrate to this provider using an IPStream or LLU Migration Authorisation Code (MAC). This is the easiest method of switching
Networking
IP AddressingDynamic IP address
Online Storage space
EmailFreeThis package includes 6 email addresses.
WebspaceFreeOrange provide 30MB of webspace per website and allow users to create up to 5 websites (150MB of total Webspace).
Payment Methods
Cheque£2.00Per month additional charge to pay by cheque
Credit Card£2.00Per month additional charge to pay by credit card
Direct DebitFreeThere is no additional charge to pay by Direct Debit
Security
Anti SpamAnti Spam is not included as a part of this broadband package.
Anti VirusAnti Virus software is not provided with this package.
Child ProtectionFreeMcAfee Parental Controls are supplied with this package
FirewallFirewall software is not provided with this broadband package. However, the wireless router supplied will provide basic firewall protection for your computer.

Most Popular International Call Charges
A 6p call set-up charge applies to all non-inclusive calls. Call charges will be rounded up to the nearest full minute
International RatesCountryDayEveningWeekend
International LandlineAustralia4.00p4.00p4.00p
International LandlineFrance4.00p4.00p4.00p
International LandlineIndia25.00p25.00p25.00p
International LandlineSouth Africa10.00p10.00p10.00p
International LandlineUnited States4.00p4.00p4.00p
Package Last Updated: Tuesday, 7-October-2008