Ask Our Expert

How much data does online gaming use? (29-12-08) - How can I be sure that online gaming won't take me over my 10GB usage limit?

Watching football on HDTV (22-12-08) - What are the best packages for watching the Premiership on High Definition TV?

Free laptop with mobile broadband (20-11-08) - Are broadband deals with “free” laptops and PlayStations good value?

Broadband gaming (17-11-08) - How do I get my Wii online so I can play against my friends?

Static IP Addresses (10-11-08) - Which providers offer static IP addresses?

Legal Movie Dowloads (24-10-08) - Where can I download movies legally?

Dongle Insurance (21-10-08) - Should I take out dongle insurance?

LLU broadband (17-10-08) - What is LLU broadband?

Business broadband (14-10-08) - Which broadband should I choose for my business?

Bonding ADSL broadband lines (30-09-08) - Can I double my connection speed?

ISP email addresses (22-09-08) - Can I keep my old email address?

Broadband, television and telephone bundles (16-09-08) - Should I bundle my services?

Moving house with broadband (15-09-08) - Shorter contracts for frequent movers?

Light user mobile broadband (01-09-08) - Mobile broadband packages for casual internet users

Sharing student broadband (19-08-08) - Short term and multiple user broadband solutions

Using your own router (06-08-08) - Will it Improve Performance?

Pay as you go mobile broadband (30-07-08) - Which deal should i take?

Boosting a WiFi Signal (21-07-08) - How do i boost my wireless signal?

Migration and Free Laptop Offers (07-07-08) - Switching from Tiscali to TalkTalk, what should i do?

Broadband, Television and Telephone (06-06-08) - Which triple play bundle gives me the most for my money?

Using Broadband Overseas (08-05-08) - I need to access the internet in the UK and overseas. Can you help?

Slow Download Speed Woes (27-03-08) - I'm receiving poor speeds on my broadband connection, should i switch?

Broadband With No Land Line (03-03-08) - If you live in a house with more than one family or just don't want the hassel of using a land line for your broadband connection, our expert has some solutions.

Wireless Internet Between Terms (22-02-08) - Trying to sort out the wireless broadband before the kids come home from University? Our expert has some advice to make the transistion easy.

Contention Ratio Explained (18-02-08) - What is contention ratio? Our expert explains the concept and tells you what to look for in an ISP.

Broadband Service for Working at Home (11-02-08) - I work from home and need reliable and affordable broadband. What do you recommend?

Part-Time Broadband (29-01-08) - I'm only in the UK for three weeks a year, which broadband package is right for me?

Line Rental Versus Mobile Broadband (22-01-08) - Should i stay or should i go?

Broadband for Macs (08-01-08) - Which Providers Are Mac Friendly?

Wireless internet access for a laptop (28-12-08) - How can my son access the internet on the move?

Wireless internet security (12-11-07) - I use a WEP key for my wireless encryption. How do I improve security?

TV download software (19-10-07) - I installed the BBC iPlayer and Channel 4's 4oD but now my computer is really slow. How can I speed things up?

Cable vs ADSL (10-10-07) - Should I switch to cable or is it no better than ADSL?

Broadband TV (02-10-07) - What is the best way to connect my computer to my TV?

Vista problems (20-09-07) - I recently upgraded to Vista but now I can't get on the internet at home.

Unused MAC code (12-09-07) - An unused MAC code has left me being charged for a service I cancelled two months ago.

Cancelling contract (06-09-07) - My provider has told me that my account will be cancelled if I request a MAC code.

Student house (19-08-07) - How can my daughter and her flatmates all use the internet at the same time?

Free laptop offers (07-08-07) - How can I get a free laptop from Orange if I'm already a customer?

Poor wireless signal (25-07-07) - Can I extend the reach of my wireless signal without having to buy a new router?

Distance from the Exchange (20-07-07) - How do I find out how far I am from the exchange and what are my options if my line doesn't support high speeds?

Broadband Abroad (09-07-07) - How do I connect my laptop to the internet while I'm on holiday?

No-phone broadband (28-06-07) - I want a broadband connection but don't want to have a phone line installed.

Migration without a MAC code? (21-06-07) - I migrated to TalkTalk but I'm still receiving bills from Virgin Media for a service I no longer have.

My Line is being 'Hogged' (19-06-07) - I recently re-contracted with Orange Broadband but because of various problems, I had to cancel the contract after three weeks. Now I can't sign up with anyone else because my line is being “hogged”.

I thought I had "unlimited" broadband? (17-06-07) - I received a letter saying I had exceeded my fair usage limit. What is this?

I haven't received my MAC code (15-06-07) - I have repeatedly asked for my MAC code but still haven't received it. What should I do?