Broadband News

December 2009

Broadband news archive

O2 Broadband wins at customer service awards (31-12-09)

O2 Broadband has come top of the latest customer service awards, beating off an array of big broadband rivals.

Anti-piracy measures fail to dent illegal downloads (30-12-09)

The number of illegal peer to peer downloads is on the increase, despite widespread coverage of the Government’s anti-filesharing plans.

40% of broadband users plan to switch in 2010 (29-12-09)

More than 40% of broadband users are planning to switch and save over the next 12 months, according to new research.

Consumers to pay £25 a year for piracy plans (28-12-09)

The £500 million bill to fight internet piracy could push broadband subscriptions up by £25 a year, broadband providers have warned.

BE Broadband supports free community wifi project (24-12-09)

Forty-six communities that are not currently connected to the internet will receive a free wireless network from BE Broadband as part of the Freerunner scheme.

Sky offers subscribers six months free broadband (23-12-09)

Sign-up online to any Sky TV and home phone package before 5 February and you can get six months free broadband.

TalkTalk move could cost Tiscali customers £60 more a year (23-12-09)

Tiscali broadband customers could be left £60 out of pocket if they don’t switch their home phone service to TalkTalk before 14 January 2010...

Christmas lights can slow down your broadband (23-12-09)

Festive lights can reduce your broadband speeds by up to 25% according to TalkTalk Broadband.

Virgin Media launches new Virgin Digital Help service

Virgin Digital Help service is launched (22-12-09)

A new service, Virgin Digital Help aims to help people solve problems with gadgets, from computers to mobiles and even gaming consoles.

BT has 5 million broadband customers (21-12-09)

A chip shop worker has become BT’s 5 millionth broadband customer, making BT the UK's biggest broadband provider.

Don’t get fined for watching too much online TV (21-12-09)

Almost a third of Brits plan to watch more TV online Christmas, but if they’re not careful, they could be hit with fines for exceeding their download limits.

Complaining about your broadband to get easier (18-12-09)

A much clearer broadband complaints process and speedier resolution are among the proposals being put forward by telecoms regulator Ofcom.

Three months free Plusnet Broadband (17-12-09)

Plusnet Broadband is offering new customers three months free broadband when they sign up by 31 December.

Exclusive: four months free O2 Broadband (16-12-09)

O2 Broadband is offering four months free broadband, exclusively to Broadbandchoices.co.uk customers.

World’s first 4G mobile broadband launched (16-12-09)

Norway and Sweden have become the first countries in the world to receive superfast 4G mobile broadband services.

Foreign call centres top telecoms frustrations (15-12-09)

Getting through to a foreign call centre is the most frustrating thing about calling customer service lines, according to new research.

O2 trials 150Mb mobile broadband (14-12-09)

O2 Mobile Broadband has successfully trialled download speeds of 150Mb using the latest mobile broadband technology.

41% of mobile broadband users say its their main broadband (11-12-09)

The young and the rich are leading the rise of mobile broadband, according to Ofcom, the telecoms regulator.

Households will be hit by £6 landline tax (11-12-09)

British consumers will be hit with a 50p a month tax on each fixed phone line their homes, to help fund plans for superfast broadband.

Home phone bills are down by £46 a year (10-12-09)

British households are spending less on their landline, mobile phone and broadband services in 2008 than they did in 2007, shows new figures from Ofcom.

Broadband speed satisfaction is on the increase (10-12-09)

More than 80% of people are satisfied with their broadband speeds, according to the latest data from Ofcom.

Internet safety to be taught in schools (09-12-09)

The Government has announced the UK’s first web safety strategy to teach kids how to be safe online.

Two months free Virgin Media (08-12-09)

Cable provider Virgin Media has again launched its popular two months free deals.

Broadband speeds cause temper tantrums (08-12-09)

More than 70% of Brits say that they “lose it” if they have to wait more than one minute for an internet page to load, according to research from TalkTalk Broadband.

Technology boosts children’s literacy skills (07-12-09)

Children who write blogs, texts or use social networking websites are more confident about their writing skills, according to research from the National Literacy Trust.