Broadband News
Orange top for mobile broadband reliability
Monday, 01 February 2010
By Garnet Roach garnet@consumerchoices.co.uk
Orange Mobile Broadband (www.Orange.co.uk) has rated top for both customer service and reliability in the latest YouGov Dongle Tracker survey.
Customers also rated Orange’s mobile broadband service top in a further seven out of 15 categories, including “ease of use” and “upload speeds”, coming top for the second consecutive quarter.
Asif Aziz, director of broadband and home, Orange UK, said: “Retaining our position as the top mobile broadband provider in the UK is a great accomplishment which we’re really proud of.
“This win is recognition of our strong focus on network quality and brilliant customer service and it’s our aim to build on these, as well as the products and services we offer, to ensure our customers continue to benefit from a high quality user experience.”
According to Orange, it has the biggest 3G network in the UK, with over 93% coverage.
Michael Phillips, Broadbandchoices.co.uk product director, said: “Orange also offers a selection of great value, flexible mobile broadband packages, from rolling 30-day contracts, to its Early Bird plans that come with free overnight downloads, and even the UK’s cheapest monthly tariff at just £5 a month for a 500MB allowance - which currently comes with a free 500MB data bundle, giving you 1GB a month for just £5.”
Compare Orange Mobile Broadband deals
| Small 500MB (12 months) | Small 500MB (1 month) | Medium 1GB (12 months) | Medium 1GB (1 month) | |||||
| Monthly charge | £10.00 | £12.50 | £15.00 | £15.00 | ||||
| Dongle/Laptop costs | £0.99 | £10.99 | £0.99 | £5.99 | ||||
| Usage limit | 500MB | 500MB | 1GB | 1GB | ||||
| Speed (up to) | 7.2Mb | 7.2Mb | 7.2Mb | 7.2Mb | ||||
| Minimum contract | 12 months | 1 month | 12 months | 1 month | ||||
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