Package details

Package Summary

Greenbee Broadband's Broadband details...

Launched in 2007, the same people that bought you the award winning Waitrose broadband service have now launched Greenbee broadband

This is a broadband 'only' package, you do not have to switch your calls or line rental. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies.

The main feature included with this package is a modem/wired router, free spam filter/ internet security and a free static IP address
Monthly Cost£17.99 - The set monthly cost you will pay for this package does not include line rental
Connection FeeFree - Activation for your new connection
Modem/Router£6.99 - A free modem/wired router is included with a £6.84 charge for P and P. You can choose a wired router or a wireless router (two microfilters are included)
First Year Cost£222.72 - This includes any promotional discounts, modem costs (including P and P) and connection fees but does not include monthly line rental
Contract Length18 months - Should you cancel your contract during this period, you will not be charged the outstanding balance on the contract but you will have to pay the cost of any hardware
Static IPN/A
TechnologyADSL IPStream
Technology InformationYou will need a non cable telephone line in order to get this package. This will cost £11.54 a month from BT or less from a competitor
Special Offers / Features
  • Free spam filter/ internet security
  • Free static IP address
  • Get the first 3 months completely free of charge if you buy a computer in a John Lewis department store
Speed Restrictions
Contention Ratio50:1
Download Speed8Mb
Upload Speed448Kb
Download Limit5GB
Download Limit NotesThis package comes with a set download limit which may restrict the amount you can download. This package is suitable for light usage; here are some helpful representations of downloading:
  • 60 hours web surfing = 1.5GB
  • 1 Music Album = 0.06GB
  • 10 Min Video Clip on Youtube = 0.2GB
  • Low definition movie = 0.75GB
  • DVD quality movie = 4.5GB
  • 10 hours of internet radio = 1.2GB
Download Limit Exceed NotesIf you exceed the usage limit, Waitrose will notify you by email and you will be charged £1.96 for every additional GB of usage

Other Features
Compatibility
Apple MacThe router supplied by this provider is compatible with Mac OSX 10.1 or higher
WindowsCompatible with all versions of Windows 98 onwards
Customer Service
Awards and AccreditationsWaitrose Broadband won the ?Which?? best broadband award in 2007. This product is the same except it costs £1 less a month and there is no charitable donation.
Call CentreCall Centre Open: 24 hours a day, 7 days a week
Gaming
PlayStationThe modem or router supplied by this provider is compatible with Playstation
X-boxThe modem or router supplied by this provider is compatible with X-box
Hardware
Modem£6.84A modem is provided with a £6.84 charge for P and P. You can upgrade to a wireless router for an additional fee of £19.56
Media
Audio ContentThere is no free / exclusive audio or radio content provided as part of this package
Video ContentThere is no free / exclusive video content provided as part of this package
Migration Notes
MigrationYou can migrate to this provider using an IPStream or LLU Migration Authorisation Code (MAC). This is the easiest method of switching
Networking
IP AddressingA static IP address is provided free of charge
Online Storage space
EmailFreeThis package includes free webmail with world-wide access
Webspace100Mb of webspace is included in this package
Payment Methods
ChequeYou cannot pay for this package with a cheque
Credit CardPayments must be made monthly in advance by credit or debit card
Direct DebitYou can pay by Direct Debit for this package
Security
Anti SpamFreeThis package includes Spam filtering
Anti Virus£2.45Add Bullguard PC security for just £2.45 a month
Child ProtectionThere is no child protection included in this pacakge.
Firewall£2.45Add Bullguard PC security for just £2.45 a month (this is inlusive of the Anti Virus protection)
Apply now for Greenbee Broadband's Broadband
Ratings

from ratings

User ratings for Greenbee Broadband from the Broadbandchoices.co.uk 2010 Customer Satisfaction Survey

Reliability
Reliability
Download speeds
Download speeds
Value for money
Value for money
Customer service
Customer service
Installation speed
Installation speed
Clarity of billing
Clarity of billing
Package Last Updated: Wednesday, 24-February-2010