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TalkTalk Broadband
Updated: Tuesday 03 April, 2012
By Editorial - news@consumerchoices.co.uk
TalkTalk Broadband (www.TalkTalk.co.uk) was the first provider to offer “free broadband”, using its local loop unbundled network to offer very cheap broadband. Call TalkTalk free on 0800 049 7843 to switch today.
Read the full TalkTalk Broadband review
TalkTalk Broadband deals
| Supplier | Speed (up to) | Usage limit | Contract length | Monthly charge | |
|---|---|---|---|---|---|
| Broadband + Phone - Essentials | 14Mb | 40GB | 12 months | £3.25 (for 12 months)Online exclusiveEnds Soon | Call TalkTalk on 0800 049 7843 |
| Broadband + Phone - Plus | 14Mb | Unlimited | 12 months | £7.25 (for 12 months)Online exclusiveEnds soon | Call TalkTalk on 0800 049 7843 |
TalkTalk phone number
Call TalkTalk on 0800 049 7843About TalkTalk Broadband
TalkTalk pioneered the “free broadband” movement, revolutionising the market with its cheap broadband packages. Today TalkTalk no longer offers “free broadband” but remains one of the cheapest ISPs on the market.
TalkTalk is a bundling provider, with its own local loop unbundled (LLU) network that allows it to offer some of the cheapest broadband deals around as well as a Plus package that offers superfast speeds and high download allowances. TalkTalk also offers cheap home phone packages and its own line rental.
The TalkTalk Broadband service
Although TalkTalk faced some teething problems when it first launched its “free broadband” offer, it has since injected millions of pounds into its customer services and massively improved its reputation.
Despite no longer offering “free broadband”, TalkTalk is still one of the cheapest providers around, offering two great value bundles with cheap calls: TalkTalk Essentials and TalkTalk Plus.
TalkTalk Essentials (www.TalkTalk.co.uk/Essentials) offers fast speeds of up to 14Mb and a generous 40GB download allowance. These speeds should be sufficient for you to make the most of the internet with reliable BBC iPlayer and YouTube connections. And its large download allowance should be more than you need, even if you download films, TV shows and music on a regular basis. If you want to, you can even double your download allowance to 80GB by buying one of TalkTalk’s Boosts.
TalkTalk Plus (www.TalkTalk.co.uk/Plus) also comes with speeds up to 14Mb and “unlimited broadband” downloads, subject to a fair usage policy - perfect if you have a large family with multiple PCs all competing for bandwidth.
You can find out how TalkTalk customers rated their broadband service on our TalkTalk reviews section.
TalkTalk Broadband benefits
The main draw of TalkTalk (www.TalkTalk.co.uk) for many customers is its price. However, the ISP also offers added extras on its broadband.
TalkTalk offers a selection of Boosts that can be added to your Essentials package from £2 a month, on a month by month basis - so you only have to pay when you need them.
- Broadband Boosts include the Mega Download Boost which doubles your download allowance to 80GB and the Super Safe Boost which offers award-winning protection for up to three PCs.
- Telephone Boosts are also available to add features such as call waiting, ringback and call divert, the UK's best value landline to mobile calls, 500 minutes of international calls or a Boost to upgrade your package to anytime landline calls.
Its Plus package (www.TalkTalk.co.uk/Plus) is perfect for customers who want these high-end options all the time, and also comes with anytime home phone calls.
TalkTalk deals and offers
- FREE connection (worth £30): This offer is only available to new customers ordering Essentials or Plus packages. The free connection cannot be used in conjunction with any other promotion. Hurry, this special offer is only available for a limited time.
- FREE wireless router: both TalkTalk Essentials and TalkTalk Plus packages come with a free wireless router.
- Highly commended - Value for money (bundled providers) Broadbandchoices Awards 2011
- Winner - Value for Money, Clarity of Pricing & Billing categories - Broadbandchoices.co.uk 2010 Customer Satisfaction Survey (bundled services)
- Highly commended - Overall customer satisfaction Broadbandchoices.co.uk 2010 Customer Satisfaction Survey (bundled services)
- Highly commended - Value for money, Clarity of pricing and billing categories Broadbandchoices.co.uk 2010 Customer Satisfaction Survey (bundled services)
TalkTalk Broadband awards & accreditations
Our expert’s verdict
Michael Phillips, Broadbandchoices.co.uk product director, said: “TalkTalk (www.TalkTalk.co.uk) is a great choice for anyone who needs broadband and a home phone on a budget as it represents very good value for money - its Essentials package is perfect for families who need to keep an eye on their finances while its Plus package is great for high-end users and heavy downloaders who want superfast broadband speeds.
“TalkTalk’s low call costs also make it a good option for heavy home phone users who will be able to make big savings compared to some of its rivals, and its Boosts make it a flexible choice for broadband and home phone users.”
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