Download our FREE 20 page guide to boosting your broadband speed
Read Demon Broadband (www.demon.net) reviews from Demon customers from our 2011 Customer Satisfaction Survey.
Overall rating 2011 (43 votes)
43 Demon customers rated their service 3.5 out of 5 in our 2011 Broadband Customer Satisfaction Survey. Broadbandchoices.co.uk is Ofcom approved, so you can be sure of our impartiality. Click here for more information about our survey. |
|
Overall rating 2010 (44 votes)
44 Demon customers rated their service 3.5 out of 5 in our 2010 Broadband Customer Satisfaction Survey. Broadbandchoices.co.uk is Ofcom approved, so you can be sure of our impartiality. Click here for more information about our survey. |
|
Our journalists selected a representative sample of 8 Demon Broadband customer reviews from our Customer Satisfaction Survey. Their reviews are shown as-is and are not edited. Both good and bad, we trust they will help you make an informed decision.
|
Positive comments
Good telephone technical support. - Jan 18, 2010 12:25 PM
Never had any problems over 15+ years of use. - Jan 18, 2010 3:33 PM
Low cost technical help line (but dont think it is offered now to new customers). - Jan 19, 2010 9:41 PM
Consistently good service from support services. - Jan 20, 2010 3:07 PM
|
Negative comments
The service is unbelievably slow, but my provider tells me this is a BT problem. BT are not interested!! - Jan 5, 2010 3:19 PM
Very slow connection speed in late evenings. - Jan 18, 2010 12:52 PM
Inability to speak to customer service or technical help and line speed. - Jan 18, 2010 8:37 PM
I feel I am paying over the odds and may consider moving to a new ISP. - Jan 20, 2010 3:07 PM
|
Demon provides broadband and online services both for businesses, home offices and homes. Demon have taken advantage of the revolution in broadband technology offered by ADSL2 and so are able to offer customers speeds up to, and sometimes over, 16mb.