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Read genuine Orange Broadband reviews (www.Orange.co.uk) from Orange customers. We trust these will help you make an informed decision when choosing your next broadband provider.
| 2012 Orange Broadband reviews will be available soon. |
Overall rating 2011 (450 votes)
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Overall rating 2010 (246 votes)
246 Orange Broadband customers rated their internet service provider 3 out of 5 in our 2010 Broadband Customer Satisfaction Survey. Our comparison service is independent and Ofcom approved. Click here for more information. |
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Our journalists selected a representative sample of 8 Orange Broadband customer reviews posted January 2010 from our Customer Satisfaction Survey. Their reviews are shown as-is and are not edited. Both good and bad, we trust they will help you make an informed decision.
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Positive reviews
Customer service is good. - Jan 13, 2010
11:35 AM
I'm very happy that it works all of the time. - Jan 18, 2010 9:32 PM
When I get to speak to the UK support team, they are second to none in providing clear and helpful advice. - Jan 18, 2010 10:03 PM
Price and free modem and router. - Jan 21, 2010 4:55 PM
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Negative reviews
Foreign call centre, staff very polite but useless! - Jan 18, 2010 2:14 PM
Took a couple of attempts to get it set up initially. - Jan 18, 2010 4:58 PM
Connection beginning to be distruptive. - Jan 19, 2010 1:54 PM
I just need clarity of where the charge is included. Previously I paid separately but now I think it should be in my mobile agreement. - Jan 28, 2010 5:45 PM
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All of Orange’s broadband packages come with speeds of up to 14Mb and “unlimited broadband” downloads, subject to a fair usage policy. And if you already are on an Orange mobile phone contract, you could be entitled to a discount on your home broadband or mobile broadband purchase. Compare packages and prices below, and press the GO button to visit www.Orange.co.uk.
| Supplier | Speed (up to) | Usage limit | Contract length | Monthly charge | |
|---|---|---|---|---|---|
| Broadband & off peak calls (Orange mobile customers only) | 14Mb | Unlimited | 12 months | £5.00 Exclusive £45 Amazon Voucher when you call | Call Orange on 0800 072 4137 |
| Broadband & off peak calls | 14Mb | Unlimited | 12 months | £10.00 Exclusive £45 Amazon Voucher when you call | Call Orange on 0800 072 4137 |
| Broadband & anytime calls (Orange mobile customers only) | 14Mb | Unlimited | 12 months | £10.00 Exclusive £45 Amazon Voucher when you call | Call Orange on 0800 072 4137 |
| Simply broadband (Orange mobile customers only) | 14Mb | Unlimited | 12 months | £13.50 Exclusive £45 Amazon Voucher when you call | Call Orange on 0800 072 4137 |
| Broadband & anytime calls | 14Mb | Unlimited | 12 months | £15.00 Exclusive £45 Amazon Voucher when you call | Call Orange on 0800 072 4137 |
| Simply broadband | 14Mb | Unlimited | 12 months | £18.50 Exclusive £45 Amazon Voucher when you call | Call Orange on 0800 072 4137 |
| Broadband & off peak calls | 14Mb | Unlimited | 12 months | £20.00 Exclusive £45 Amazon Voucher when you call | Call Orange on 0800 072 4137 |
| Broadband & anytime mobile calls (Orange mobile customers only) | 14Mb | Unlimited | 12 months | £25.00 Exclusive £45 Amazon Voucher when you call 1000 minutes to UK mobiles | Call Orange on 0800 072 4137 |
| Broadband & anytime mobile calls | 14Mb | Unlimited | 12 months | £30.00 Exclusive £45 Amazon Voucher when you call 1000 minutes to UK mobiles | Call Orange on 0800 072 4137 |