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Apply now for Zen Internet's 8000 Lite (Broadband only)
Package Summary
Zen Internet's 8000 Lite (Broadband only) details...
Zen Broadband is the award-winning broadband service from Zen Internet. They offer a comprehensive range of business and residential broadband solutions to suit all requirements - backed by a world-class network infrastructure and unrivalled customer service and technical support

This is a broadband 'only' package, you do not have to switch your calls or line rental. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a 1 month contract and a 5 GB download limit (light user)
Monthly Cost£17.99 - The set monthly cost you will pay for this package does not include line rental
Connection Fee£47.00 - A one-off fee to activate your new connection
Modem/Router£45.83 - A router is included with no charge for P and P
First Year Cost£308.71 - This includes any promotional discounts, router costs and connection fees but does not include monthly line rental
Contract Length1 month - There are no cancellation charges
TechnologyADSL IPStream
Technology InformationYou will need a non cable telephone line in order to get this package. This will cost £10.27 a month from BT or less from selected competitors
Speed/Restrictions
Contention Ratio50:1
Download Speed8Mb
Upload Speed448Kb
Download Limit5GB
Download Limit NotesThis package comes with a set download limit which may restrict the amount you can download. This package is suitable for light usage; here are some helpful representations of downloading:

  • 60 hours web surfing = 1.5GB

  • 1 Music Album = 0.06GB

  • 10 Min Video Clip on Youtube = 0.2GB

  • Low definition movie = 0.75GB

  • DVD quality movie = 4.5GB

  • 10 hours of internet radio = 1.2GB


Download Limit Exceed NotesShould a customer exceed their monthly usage allowance, they will be automatically re-directed to a special Zen Website when they connect to the Internet which enables them to increase bandwidth allowance and re-enable normal Internet access. When they reach this site, customers can select how many extra GB they wish to purchase from 1GB, 2GB, 5GB, 10GB, 20GB and 50GB. Any unused GB at the end of the calendar month will be held in a "bank" for future use.

Other Features
Compatibility
Apple MacThe modem or router supplied by this provider is Apple Mac compatible
WindowsCompatible with all versions of Windows 98 onwards
Customer Service
Awards and AccreditationsWhich? Awards 2008 - Best Broadband Provider
Which? - Best Buy Broadband March 2008
ISPA Awards 2007 - Best Business Email, Best Dial Up & Best Business ISP
Call CentreCall centre hours:
Weekdays: 9am to 5pm
Calls are charged at a local rate.
Online SupportOnline support provided via e-mail and help text on the providers web-site
Gaming
PlayStationThe modem provided with this package is Playstation compatible.
X-boxThe modem provided with this package is X-box Live compatible.
Hardware
Modem£45.83An optional router is available
Media
Audio ContentThere is no free / exclusive audio or radio content provided as part of this package
Video ContentThere is no free / exclusive video content provided as part of this package
Migration Notes
MigrationYou can migrate to this provider using an IPStream or LLU Migration Authorisation Code (MAC). This is the easiest method of switching
Networking
IP AddressingFreeA static IP address is supplied with this package
Online Storage space
EmailFree11 POP3 mailboxes are included with free automatic virus scan when sending and receiving emails.
WebspaceFree2GB of online webspace available.
Security
Anti VirusFreeProvided Free of Charge
Package Last Updated: Monday, 17-November-2008