Tiscali- Broadband Only- compare broadband pack

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Package Summary

Tiscali's Tiscali - broadband only details...
Italian broadband Tiscali giant has branched out to offer not only high speed internet access, but also home phone and even digital TV packages. It has been working hard to unbundle exchanges and install its own equipment so that customers living in its local loop unbundled (LLU) areas can now get free line rental too This is a broadband 'only' package, you do not have to switch your calls or line rental. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours The main features included with this package are a a wired modem, and unlimited download limit (fair usage applies).
Monthly Cost		£6.49 - Per month for 1st 3 months, £14.99 per month thereafter. The set monthly cost you will pay for this package does not include line rental
Connection Fee		Free - Activation for your new connection
Modem/Router		Free - A wired modem is included with free P and P
First Year Cost		£154.38 - This includes any promotional discounts, router costs and connection fees but does not include monthly line rental
Contract Length		12 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Technology		ADSL IPStream
Technology Information		You will need a non cable telephone line in order to get this package. You can switch your line rental to Tiscali, this will cost £10.99 a month (BT costs £10.27)
Speed/Restrictions
Contention Ratio		50:1
Download Speed		8Mb
Upload Speed		448Kb
Download Limit		Unlimited
Download Limit Notes		This package comes with an unlimited download limit with a fair usage policy which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading: 60 hours web surfing = 1.5GB 1 Music Album = 0.06GB 10 Min Video Clip on Youtube = 0.2GB Low definition movie = 0.75GB DVD quality movie = 4.5GB 10 hours of internet radio = 1.2GB
Download Limit Exceed Notes		Customers that fail to reduce their usage during peak hours, will share bandwidth with oher high users. This will result in a significant loss of speed.

Other Features

Add-ons
Voice Over IP (VOIP)		Speak to your friends and family online with Voice-Over-IP
Compatibility
Apple Mac		Tiscali Broadband is also compatible with Mac. Please note, technical support is not provided for Macs
Windows		The modem supplied by this provider is compatible with Windows 98, 98SE, ME, 2000, XP, Vista or higher
Customer Service
Awards and Accreditations		Customer Satisfaction - JD Power 2007 Home Phone Customer Satisfaction - uGov 2007 Best Portal - ISPAs Awards 2006
Call Centre		Technical help: Lines are open 24 hours, 7 days a week. Calls are charged 10p per minute. Calls from a Tiscali Talk landline are charged at 5p per minute. Billing and customer care enquiries: Lines are open 8am to 9pm, 7 days a week. Calls are charged 10p per minute. Calls from a Tiscali Talk landline are charged at 5p per minute.
Online Support		Online support provided via e-mail and help text on the providers web-site
Gaming
PlayStation		The modem supplied by this provider is Playstation compatible. However, Tiscali do not provide technical support for this service.
X-box		The modem supplied by this provider is X-Box compatible. However, Tiscali do not provide technical support for this service.
Hardware
Modem	Free	A free wired modem is provided with free P and P
Media
Audio Content	Free	Tiscali provides unique exclusive audio content - listen to music sessions with top artists. Tiscali radio also available
Video Content	Free	Videos of top musicians playing exclusively for Tiscali. Video libraries of news, sport and entertainment bulletins.
Migration Notes
Migration		You can migrate to this provider using an IPStream or LLU Migration Authorisation Code (MAC). This is the easiest method of switching
Networking
IP Addressing		Dynamic IP Address.
Online Storage space
Email	Free	Includes free e-mail addresses with automatic spam and virus protection
Webspace	Free	100MB of web space included
Payment Methods
Cheque		You cannot pay for this package with a cheque
Credit Card		You can pay for this package by credit card
Direct Debit		You can pay for this package by Direct Debit
Security
Anti Spam		Free email anti-spam is provided as part of this package
Anti Virus		Free anti-virus is provided as part of this package
Child Protection		There is no child protection software included with this package
Firewall		Firewall software is not provided with this broadband package. However, the wireless router supplied will provide basic firewall protection for your computer

Package Last Updated: Friday, 9-January-2009