Demon - Home 8000

Package Summary

Demon's Home 8000 details...
Demon offers a low cost, high speed broadband service. This is a broadband 'only' package, you do not have to switch your calls or line rental. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours The main features included with this package are a free router and unlimited download limit (fair usage applied).
Monthly Cost		£17.99 - The set monthly cost you will pay for this package does not include line rental
Connection Fee		Free - Activation for your new connection
Modem/Router		Free - A free router is included with no charge for P and P
First Year Cost		£215.88 - This includes any promotional discounts, modem costs and connection fees but does not include monthly line rental
Contract Length		12 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Technology		ADSL IPStream
Technology Information		You will need a non cable telephone line in order to get this package. This will cost £10.50 a month from BT
Speed/Restrictions
Contention Ratio		50:1
Download Speed		8Mb
Upload Speed		448Kb
Download Limit		Unlimited
Download Limit Notes		This package comes with an unlimited download limit with a fair usage policy which may restrict the amount you can download via your internet connection. This package is suitable for medium usage; here are some helpful representations of downloading: 60 hours web surfing = 1.5GB 1 Music Album = 0.06GB 10 Min Video Clip on Youtube = 0.2GB Low definition movie = 0.75GB DVD quality movie = 4.5GB 10 hours of internet radio = 1.2GB
Download Limit Exceed Notes		Demon monitors users on a continuous basis. Only customers that consistently download in excess of 50GB of data over a rolling 30 day period will have a speed restriction applied during the hours of 9am to 11pm. Any users who are affected will be notified via email if their speed is being restricted

Other Features

Communications
Voice Over IP (VOIP)		Speak to your friends and family online with Voice-Over-IP
Compatibility
Apple Mac		The modem supplied by this provider is compatible with Mac OS 8.6 or higher
Windows		The modem supplied by this provider is compatible with Windows 98 or higher
Customer Service
Awards and Accreditations		There are no published awards or accreditations for this broadband provider
Call Centre		Customer Support is provided 8am to 8pm Monday to Saturday. Calls cost 10p per minute from a standard BT line
Online Support		Email technical support via adslsupport@demon.net
Gaming
PlayStation		The modem provider is not playstation compatible.
X-box		The modem provided is not X-box compatible
Hardware
Modem		This package includes an Alcatel Speedtouch 330 USB modem (free p&p).
Media
Audio Content		There is no free / exclusive audio or radio content provided as part of this package
Video Content		There is no free / exclusive video content provided as part of this package
Migration Notes
Migration		You can migrate from your previous supplier to this supplier using a MAC code. This should result in no interuption to your service.
Networking
IP Addressing		Dynamic IP address
Online Storage space
Email		Unlimited email addresses are provided
Webspace		20MB of webspace is provided with this package
Payment Methods
Cheque		Demon will accept payment by monthly cheques for this package
Credit Card		Payments must be made monthly in advance by credit or debit card
Direct Debit		You can pay by Direct Debit for this package
Security
Anti Spam		Anti spam is included with this package
Anti Virus		There is no Anti Virus protection provided with this broadband package.
Child Protection		There are no Parental Control features included with this package.
Firewall		Firewall software is not provided with this broadband package

Package Last Updated: Tuesday, 28-October-2008