| Communications |
| Voice Over IP (VOIP) | Speak to your friends and family online with Voice-Over-IP |
| Compatibility |
| Apple Mac | The router supplied by this provider is compatible with Mac OSX 10.1 or higher |
| Windows | Compatible with all versions of Windows 98 onwards |
| Customer Service |
| Awards and Accreditations | Waitrose are the 'Which?' best broadband provided 2007 |
| Call Centre | Freephone support on 0800 013 2282 (open 8am-8pm, 7 days a week, including Sundays and Bank Holidays not including Christmas Day or New Year's Day) |
| Gaming |
| PlayStation | The modem or router supplied by this provider is compatible with Playstation |
| X-box | The modem or router supplied by this provider is compatible with X-box |
| Hardware |
| Modem | £6.99 | A modem is provided with this package with a £6.99 charge for P and P. You can upgrade to a wireless router for an additional fee of £25.00 |
| Media |
| Audio Content | There is no free / exclusive audio or radio content provided as part of this package |
| Video Content | There is no free / exclusive video content provided as part of this package |
| Migration Notes |
| Migration | You can migrate to this provider using an IPStream or LLU Migration Authorisation Code (MAC). This is the easiest method of switching |
| Networking |
| IP Addressing | A static IP address is provided free of charge |
| Online Storage space |
| Email | Free | This package includes free webmail with world-wide access |
| Webspace | 50MB of webspace is included in this package |
| Payment Methods |
| Cheque | You cannot pay for this package with a cheque |
| Credit Card | Payments must be made monthly in advance by credit or debit card |
| Direct Debit | You can pay by Direct Debit for this package |
| Security |
| Anti Spam | Free | This package includes Spam filtering |
| Anti Virus | £2.50 | a free month trial of Bullguard PC security with Antivirus is provided with this package. Thereafter there is a monthly charge of £2.50 |
| Child Protection | There is no child protection included in this pacakge. |
| Firewall | £2.50 | a free month trial of Bullguard PC security with Firewall is provided with this package. Thereafter there is a monthly charge of £2.50 (this is inlusive of the Anti Virus protection) |
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