Loans, credit cards, mortgages and bank account comparison, guide and listings.
Car, home, pet, cycle, travel, life insurance listings and content.
Broadband package comparison, tools and content.
Home Phone and VOIP comparison and switching service.
Gas and Electicity comparison and switching service.
Digital TV package listings, prices and content.
Read and respond to our writer’s consumer based observations
home   contact us  about us  accessibility  glossary  register  login   
Apply now for PlusNet's Broadband Your Way PRO + Free Wireless Router (12 Months)
Package Summary
PlusNet's Broadband Your Way PRO + Free Wireless Router (12 Months) details...
PlusNet was founded in 1997. Along with three sister companies, it now provides broadband and dial-up internet to almost 250,000 customers. PlusNet's residential services provide broadband, broadband hardware, dial-up, and landline phone calls. They also offer one month contracts and operate UK based customer services, which are open 24 hours a day, 7 days per week at local rates.

This is a broadband 'only' package, you do not have to switch your calls or line rental. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a 4 port wireless router, all gaming traffic prioritised and a 15 GB download limit (free usage overnight fair usage applies)
Monthly Cost£19.55 - The set monthly cost you will pay for this package does not include line rental
Connection FeeFree - Activation for your new connection
Modem/Router£6.99 - A free wireless router is included with a £6.99 charge for P and P
First Year Cost£241.59 - This includes any promotional discounts, router costs and connection fees but does not include monthly line rental
Contract Length12 months - There are no cancellation charges however if you end your contract with Plusnet within 12 months you will have to pay £50.00 (the full cost of the router) plus a £40 connection fee
Company TelephoneCall PlusNet on 0800 694 0016
TechnologyADSL IPStream
Technology InformationYou will need a non cable telephone line in order to get this package. This will cost £10.50 a month from BT or less from selected competitors
Speed/Restrictions
Contention Ratio50:1
Download Speed8Mb
Upload Speed448Kb
Download Limit15GB
Download Limit NotesThis package comes with a variable download limit which may restrict the amount you can download. This download limit only applies during day time, from midnight to 8am usage is unlimited. This package is suitable for intensive usage; here are some helpful representations of downloading:

  • 60 hours web surfing = 1.5GB

  • 1 Music Album = 0.06GB

  • 10 Min Video Clip on Youtube = 0.2GB

  • Low definition movie = 0.75GB

  • DVD quality movie = 4.5GB

  • 10 hours of internet radio = 1.2GB


Download Limit Exceed NotesEach Broadband Your Way Option comes with a usage allowance. Extra usage is just 75p per GB if you add it upfront or £1 per GB if you just pay for any extra as you use it. If you know you don?t want to pay any extra you can set a price limit (if you reach your limit your line is restricted to 128kbps and advanced protocols - Usenet, P2P and FTP - are blocked until the end of your billing month. A limit is set as standard if you choose a pre-defined option)

Other Features
Communications
Voice Over IP (VOIP)FreeIncludes Phone 240 Minutes anytime minutes. All VoIP traffic prioritised (including Ventrilo and TeamSpeak)

Daytime, Evening and Weekends calls can only be made to standard UK landline numbers beginning with 01 & 02. Other calls are also available at cheap rates. Calls to other Broadband Phone users and customers of associated VoIP providers are free.
Compatibility
Apple MacSuitable for use with Mac OS9.1 and above
WindowsThe router supplied by this provider is compatible with Windows 98SE or higher
Customer Service
Awards and AccreditationsPC Advisor 2006 - Best for Customer Service Customer Award
ISPA Awards 2008 - Best Consumer ISP Finalist
Computer Shopper 2007 - Best Broadband Provider Reader Award
Custom PC magazine 2007 - Best Internet Service Provider 2007
Call CentreCustomer Support:
Lines open 24 hours a day, 7 days a week. Calls are charged at local rate

Technical Support:
Lines open 24 hours a day, 7 days a week. Calls are charged at local rate
Online SupportOnline support provided via e-mail and help text on the providers web-site
Gaming
PlayStationThe router supplied by this provider is compatible with Playstation
X-boxThe router supplied by this provider is compatible with X-box
Hardware
Router£6.99A 4-port wireless router is included with a £6.99 charge for P and P
Media
Audio ContentThere is no free / exclusive audio or radio content provided as part of this package
Video ContentThere is no free / exclusive audio or radio content provided as part of this package
Migration Notes
MigrationYou can migrate to this provider using an IPStream or LLU Migration Authorisation Code (MAC). This is the easiest method of switching
Networking
IP AddressingFreeDynamic IP address (optional Static IP address available)
Online Storage space
EmailFreeUnlimited email addresses
WebspaceFree250MB of webspace
Security
Anti SpamFreeProvided Free of Charge
Anti VirusFreeEmail anti-virus is provided free of charge
Child ProtectionParental control is not provided by this PlusNet
FirewallFirewall software is not provided with this broadband package. However, the wireless router supplied will provide basic firewall protection for your computer
Package Last Updated: Monday, 1-December-2008