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Apply now for O2 Broadband's Premium
Package Summary
O2 Broadband's Premium details...
O2 Broadband is a relative newcomer in the the broadband provision market but it is a trusted brand and an excellent choice for customers wanting reliable, super-fast broadband and offers free, UK-based tech support 24-hours a day

This is a broadband 'only' package, you do not have to switch your calls or line rental. Perfect for heavy broadband users, gamers and families that spend a lot of time online; you can download music in seconds and a DVD quality film in around 45 minutes

The main features included with this package are a free wireless router, free 24/7 UK-based customer service and unlimited downloads (a fair usage policy applies)
Monthly Cost£15.00 - The set monthly cost you will pay for this package does not include line rental. Existing O2 customers pay £10.00 per month
Connection FeeFree - Activation for your new connection
Modem/RouterFree - wireless router is included with no charge for P and P
First Year Cost£180.00 - This includes any promotional discounts, modem costs and connection fees but does not include monthly line rental
Contract Length12 months
TechnologyADSL LLU
Technology InformationYou will need a non cable telephone line in order to get this package. This will cost £11.00 a month from BT or less from selected competitors
Special Offers / Features
  • Free connection until 31 December 2008
  • If you are O2 pay-monthly mobile customer this pacakge is only £10.00
  • Money Back Guarantee reduced from a 50 day to a 30 day period from August 1st 2008 until 31st August 2008
Speed/Restrictions
Contention Ratio50:1
Download Speed16Mb
Upload Speed1Mb
Download LimitUnlimited
Download Limit NotesThis package comes with an unlimited download limit with a fair usage policy which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading:

  • 60 hours web surfing = 1.5GB

  • 1 Music Album = 0.06GB

  • 10 Min Video Clip on Youtube = 0.2GB

  • Low definition movie = 0.75GB

  • DVD quality movie = 4.5GB

  • 10 hours of internet radio = 1.2GB


Download Limit Exceed NotesO2 does not specify a limit on monthly network usage. However if O2 feels that your activities are so excessive that other customers are detrimentally affected, they may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, O2 may terminate or suspend your services

Other Features
Add-ons
Voice Over IP (VOIP)Speak to your friends and family online with Voice-Over-IP
Compatibility
Apple MacThe O2 wireless box included with this package is Apple Mac compatible.
WindowsCompatible with all versions of Windows 98 onwards
Customer Service
Awards and AccreditationsThere are no published awards or accreditations for this broadband provider
Call CentreLines open 24 hours a day, 7 days a week

Free customer services is available on 0800 230 0202 if made from landlines or on 800 230 0202 if made from O2 mobiles
Online SupportO2 offer 24 hour online email support.
Gaming
PlayStationThe modem or router supplied by this provider is Playstation compatible.
X-boxThe modem or router supplied by this provider is X-Box compatible.
Hardware
RouterFreeA wireless router is included with no charge for P and P
Media
Audio ContentThere is no free / exclusive audio or radio content provided as part of this package
Video ContentThere is no free / exclusive video content provided as part of this package
Migration Notes
MigrationYou can migrate to this provider using an IPStream or LLU Migration Authorisation Code (MAC). This is the easiest method of switching
Networking
IP AddressingA dynamic IP address is included as standard however a static IP is available for £5 a month.
Online Storage space
EmailFreeThis package includes up to 10 email addresses.
WebspaceFree100MB of web space included with this package
Payment Methods
ChequeYou cannot pay for this package with a cheque
Credit CardPayments must be made monthly in advance by credit or debit card. O2 accepts all credit cards except American Express
Direct DebitYou cannot pay by Direct Debit for this package
Security
Anti SpamFreeThis package includes McAfee internet security with spam filters.
Anti VirusFreeThis package includes McAfee internet security with anti-virus.
Child ProtectionFreeThis package includes McAfee internet security with parental controls.
FirewallFreeThis package includes McAfee internet security with a Firewall.
Package Last Updated: Wednesday, 24-September-2008