Loans, credit cards, mortgages and bank account comparison, guide and listings.
Car, home, pet, cycle, travel, life insurance listings and content.
Broadband package comparison, tools and content.
Home Phone and VOIP comparison and switching service.
Gas and Electicity comparison and switching service.
Digital TV package listings, prices and content.
Read and respond to our writer’s consumer based observations
home   contact us  about us  accessibility  glossary  register  login   
Apply now for Eclipse Internet's Home Lite 24Mb Broadband
Package Summary
Eclipse Internet's Home Lite 24Mb Broadband details...
Eclipse Internet was launched in 1995 with just £20,000 and launched a dial-up internet service in 1996 and its first national broadband service arrived in 2001. It was the first UK broadband service simple enough to be installed at home without the need for an IT expert or engineer. In 2002, Eclipse became the first UK ISP to offer online ordering for SDSL (business ADSL)

This is a broadband 'only' package, you do not have to switch your calls or line rental. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are super fast 24Mb connection speed and UK based technical support
Monthly Cost£7.78 - Per month for 1st 3 months, £10.72 per month thereafter
Connection Fee£29.36 - If you can provide a MAC code, this connection cost is free
Modem/Router£30.32 - A wired router is included with a 4.88 charge for P and P
First Year Cost£179.50 - This includes any promotional discounts, router costs and connection fees but does not include monthly line rental
Contract Length12 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
TechnologyADSL LLU
Technology InformationYou will need a non cable telephone line in order to get this package. This will cost £10.27 a month from BT or less from selected competitors
Speed/Restrictions
Contention Ratio50:1
Download Speed24Mb
Upload Speed1Mb
Download Limit2GB
Download Limit NotesThis package comes with a 2GB download limit which may restrict the amount you can download. This package is suitable for light usage; here are some helpful representations of downloading:

  • 60 hours web surfing = 1.5GB

  • 1 Music Album = 0.06GB

  • 10 Min Video Clip on Youtube = 0.2GB

  • Low definition movie = 0.75GB

  • DVD quality movie = 4.5GB

  • 10 hours of internet radio = 1.2GB


Download Limit Exceed NotesAny downloading beyond the published limit you will be charged an additional £1.25 per GB or your connection speed will be slowed to 256Kbp. A Usage Meter has also been added to the MyEclipse control panel which will allow you to view usage at any given time in the billing month. The usage meter also enables you to view and report on your usage for the previous 6 months, to assist in your decision making.

Other Features
Communications
Voice Over IP (VOIP)Speak to your friends and family online with Voice-Over-IP.
Compatibility
Apple MacFreeThe router supplied by this provider is not Apple Mac compatible. You can order the SpeedTouch 536 USB & Ethernet router for compatibility.
WindowsCompatible with all versions of Windows 98 onwards
Customer Service
Awards and AccreditationsISPA Awards 2007 - Best Consumer Broadband
PC Advisor Awards 2006 - Special Mention
PC Pro 2006 - Best Broadband ISP
Call CentreTechnical Support:
Lines open 8am to 8pm Monday to Friday and 9am to 5pm on Saturdays.

Customer Support:
Lines open 9am to 5.30pm Monday to Friday

Calls provided by BT will be charged at up to 6p per minute. Mobile and other provider charges may vary
Online SupportOnline support provided via e-mail and help text on the providers web-site
Gaming
PlayStationThe modem or router supplied by this provider is not compatible with Playstation
X-boxThe modem or router supplied by this provider is not compatible with X-box
Hardware
RouterA router is included with a £4.88 charge for P and P
Media
Audio ContentThere is no free / exclusive audio or radio content provided as part of this package
Video ContentThere is no free / exclusive audio or radio content provided as part of this package
Migration Notes
MigrationYou can migrate to this provider using an IPStream or LLU Migration Authorisation Code (MAC). This is the easiest method of switching
Networking
IP AddressingFreeThis package includes static IP addresses
Online Storage space
EmailFree10 email addresses
WebspaceFree50MB of webspace
Payment Methods
ChequeYou cannot pay for this package with a cheque
Credit Card£1.00Per month additional charge to pay by credit card. Payments must be made monthly in advance
Direct DebitThere is no additional charge to pay by Direct Debit
Security
Anti SpamFreeProvided Free of Charge
Anti VirusFreeProvided Free of Charge
Child ProtectionThere is no child protection software included with this package
FirewallFirewall software is not provided with this broadband package. However, the router supplied will provide basic firewall protection for your computer
Package Last Updated: Sunday, 14-December-2008