Loans, credit cards, mortgages and bank account comparison, guide and listings.
Car, home, pet, cycle, travel, life insurance listings and content.
Broadband package comparison, tools and content.
Home Phone and VOIP comparison and switching service.
Gas and Electicity comparison and switching service.
Digital TV package listings, prices and content.
Read and respond to our writer’s consumer based observations
home   contact us  about us  accessibility  glossary  register  login   
Apply now for AOL's AOL Wireless Plus - Free Laptop + Talk Unlimited
Package Summary
AOL's AOL Wireless Plus - Free Laptop + Talk Unlimited details...
AOL is a leading ISP in the UK, specialising in offering home broadband packages that are great for the family with good security and parental controls

This package bundles your broadband and home phone from AOL. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a free wireless router, a free HP laptop and unlimited anytime calls to landline lines
Monthly Cost£24.99 - set monthly cost you will pay for this package does not include line rental
Connection FeeFree - Activation for your new connection
Modem/Router£14.99 - A laptop is included with a £14.99 charge for P and P
First Year Cost£314.87 - This includes any promotional discounts, modem costs and connection fees but does not include monthly line rental
Contract Length24 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Company TelephoneCall AOL on 0800 049 4404
TechnologyADSL LLU
Technology InformationYou will need a non cable telephone line in order to get this package. This will cost £10.27 a month from BT or less from competitor
Special Offers / Features
  • Free HP Compaq 6720 Notebook laptop - When you sign up to this package you can choose a HP Compaq Notebook. Offer subject to availability. Delivery charge of £14.99 applies
Speed/Restrictions
Contention Ratio50:1
Download Speed8Mb
Upload Speed448Kb
Download Limit40GB
Download Limit NotesThis package comes with an unlimited download limit with a fair usage policy which may restrict the amount you can download via your internet connection. This package is suitable for heavy usage; here are some helpful representations of downloading:

  • 60 hours web surfing = 1.5GB

  • 1 Music Album = 0.06GB

  • 10 Min Video Clip on Youtube = 0.2GB

  • Low definition movie = 0.75GB

  • DVD quality movie = 4.5GB

  • 10 hours of internet radio = 1.2GB


Download Limit Exceed NotesAOL does not specify specific download limits however, if a user exceeds what AOL Broadband deems fair and reasonable for a residential broadband service, speed-limiting restrictions may be applied during peak hours (typically evenings) in the first instance. AOL will contact users whose usage is deemed excessive with advice and recommendations of how to reduce usage.

If usage continues to be very high, AOL may terminate the user's account

UK Phone Call Charges
This package comes with a phone line offering unlimited UK anytime calls. A 6p connection charge applies to all non-inclusive calls. Call charges will be rounded up to the nearest full minute. You can find details of other call costs in the table below.
UK Local/National Call RatesDescriptionDayEveningWeekend
LandlineLocalFreeFreeFree
LandlineNationalFreeFreeFree
UK Mobile Call RatesDescriptionDayEveningWeekend
Mobileo212.00p7.00p7.00p
MobileOrange12.00p7.00p7.00p
MobileThree Mobile 12.00p7.00p7.00p
MobileT-Mobile12.00p7.00p7.00p
MobileVodafone12.00p7.00p7.00p

Other Features
Communications
Voice Over IP (VOIP)Speak to your friends and family online with Voice-Over-IP
Compatibility
Apple MacThe router supplied by this provider is compatible with Mac OS 10.3 or higher
WindowsThe router supplied by this provider is compatible with Windows 2000 or higher
Customer Service
Awards and AccreditationsThere are no published awards or accreditations for this broadband provider
Call CentreCalls to AOL Broadband Member Services are free when made from the phone line on which AOL Talk has been activated. Otherwise the following rates apply:

Daytime (Mon-Fri 6.00am to 6.00pm): 7.51p per minute
Off-Peak (Mon-Fri before 6.00am and after 6.00pm): 3.75p per minute
Weekend (all day Sat & Sun): 1.5p per minute
Online SupportFreeOnline support provided via e-mail and help text on the providers web-site
Gaming
PlayStationThe wireless router supplied by this package is Playstation compatible.
X-boxThe wireless router supplied by this package is X-box compatible.
Hardware
RouterFreeA wireless broadband router is provided with this package.
Media
Audio ContentAOL provide exclusive audio content for their users, including live gigs and interviews with top artists.
Video ContentAOL features the very best in entertainment, news, sport, travel and more.
Migration Notes
MigrationYou can migrate to this provider using an IPStream or LLU Migration Authorisation Code (MAC). This is the easiest method of switching
Networking
IP AddressingDynamic IP address
Online Storage space
EmailFree7 email addresses includes free automatic virus scan when sending and receiving emails.
WebspaceFree140MB of online webspace available.
Payment Methods
ChequeYou cannot pay for this package with a cheque
Credit CardPayments must be made monthly in advance by credit or debit card
Direct DebitYou can pay for this package by Direct Debit. There is no additional charge to pay by Direct Debit
Security
Anti SpamFreeAn Anti Spam service is provided as part of this package.
Anti VirusFreeProvided Free of Charge
Child ProtectionFreeAOL Parental Controls are provided as part of this package.
FirewallFreeMcAfee® Personal Firewall Plus is provided as part of this package.

Most Popular International Call Charges
A 6p connection charge applies to all non-inclusive calls. Call charges will be rounded up to the nearest full minute.
International RatesCountryDayEveningWeekend
International LandlineAustralia2.00p2.00p2.00p
International LandlineFrance3.00p3.00p3.00p
International LandlineIndia16.00p16.00p16.00p
International LandlineSouth Africa11.00p11.00p11.00p
International LandlineUnited States2.00p2.00p2.00p
Package Last Updated: Monday, 15-December-2008