Background - Italian broadband Tiscali giant has branched out to offer not only high speed internet access, but also home phone and even digital TV packages. It has been working hard to unbundle exchanges and install its own equipment so that customers living in its local loop unbundled (LLU) areas can now get free line rental too. More information on Tiscali
Awards - Tiscali has won awards at the Internet Service Provider’s Association awards. In 2007 it won the “Best Portal” award and was runner up in the “Best Consumer Host”, “Best Consumer Email” and “Best Consumer ISP” categories.
It also entered the Epitiro top five for the first time this year. Epitiro is the UK's leading Customer Experience Management solution for internet providers.
Suitability - Tiscali is suitable to those wanting to bundle all their home telecoms services and save money. If your exchange has been unbundled by Tiscali and also offers their new digital TV service, then Tiscali offers the most competitive tripleplay bundle around. For a starting price of £19.99 a month, customers can get up to 2Mb broadband, digital TV, home phone and free line rental. This package can be boosted to up to 8Mb broadband for £24.99 a month - still a very competitive offer.
Our verdict - Tiscali is a forward-thinking company and free line rental is set to be the next big thing as ISPs save by installing their own technology in BT’s exchanges. They also offer very good value for money. | 
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