| Communications |
| Voice Over IP (VOIP) | Speak to your friends and family online with Voice-Over-IP |
| Compatibility |
| Apple Mac | The modem supplied by this provider is compatible with Mac OS X (10.2.4 onwards), Mac OS X (10.3.x and 10.4.x) or higher |
| Windows | The modem supplied by this provider is compatible with Windows 2000, Windows XP, Windows Me, Windows Vista, Windows 98SE or higher
|
| Customer Service |
| Awards and Accreditations | ISP of the year - Mac User magazine 2007
Trusted Brand - Readers Digest 2007
BT won the Business Innovation of the Year Award 2007 for its 21st century network (21CN) |
| Call Centre | Technical Support:
Lines open 24 hours a day, 7 days a week.
Freephone calls from landlines
Mobile and other providers' costs may vary
Customer Support:
Lines open 24 hours a day, 7 days a week.
Freephone calls from landlines
Mobile and other providers' costs may vary |
| Online Support | Free | Online support provided via e-mail and help text on the providers web-site |
| Gaming |
| PlayStation | The broadband modem supplied by this package is Playstation compatible |
| X-box | The broadband modem supplied by this package is X-box compatible |
| Hardware |
| Modem | Free | This package includes a free wired router |
| Media |
| Audio Content | There is no free / exclusive audio or radio content provided as part of this package |
| TV Content | Choice of 2 Entertainment Packs from the following: PictureBox Films, Kids, Standard Sports and Music . Also includes Setanta Sports 1 and TV Replay, plus all your Freeview channels as standard |
| Video Content | Free | BT Vision's Digital TV Recorder allows you to pause, rewind and record TV. It gives you access to Freeview plus thousands of hours of on demand entertainment. |
| Migration Notes |
| Migration | You can migrate to this provider using an IPStream or LLU Migration Authorisation Code (MAC). This is the easiest method of switching |
| Networking |
| IP Addressing | Dynamic IP address |
| Online Storage space |
| Email | E-mail account(s) are available |
| Webspace | Free | 5GB of secure online storage available |
| Payment Methods |
| Cheque | £1.50 | Per month additional charge to pay by cheque |
| Credit Card | You cannot pay for this package with a credit card |
| Direct Debit | You can pay for this package by direct debit |
| Security |
| Anti Spam | Free | BT Yahoo! Email Anti Spam blocker is provided as part of this package |
| Anti Virus | Free | BT Yahoo! Email Anti Virus blocker is provided as part of this package |
| Child Protection | Free | BT Yahoo! Parental Controls are provided as part of this package |
| Firewall | £3.43 | BT NetProtect for advanced security - including Norton AntiVirus and Personal Firewall. |