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Apply now for PlusNet's Option 2 + Home Phone
Package Summary
PlusNet's Option 2 + Home Phone details...
PlusNet was founded in 1997. Along with three sister companies, it now provides broadband and dial-up internet to almost 250,000 customers. PlusNet's residential services provide broadband, broadband hardware, dial-up, and landline phone calls. They also offer one month contracts and operate UK based customer services, which are open 24 hours a day, 7 days per week at local rates.

This package bundles your broadband, home phone and line rental from PlusNet. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are unlimited weekend and evening calls to landlines, free 4 port wireless router and a 15 GB download limit (medium user)
Monthly Cost£14.65 - The set monthly cost you will pay for this package does not include line rental
Connection FeeFree - Activation for your new connection
Modem/Router£6.99 - A wireless router is included with a £6.99 charge for P and P
First Year Cost£182.79 - This includes any promotional discounts, router costs and connection fees but does not include monthly line rental
Contract Length12 months - Should you cancel your contract during this period, you will have to pay the full cost of free hardware and the remaining balance will be charged to you in one lump sum
Company TelephoneCall PlusNet on 0800 694 0016
TechnologyADSL IPStream
Technology InformationYou will need a non cable telephone line in order to get this package. You must switch your line rental to PlusNet, this will cost £1.99 for the first 3 months (£9.75 thereafter)
Special Offers / Features
  • Get Line Rental with free Evening & Weekend calls for only £1.99 for the first 3 months, £9.75 thereafter (Offer ends 20th January 2009)
Speed/Restrictions
Contention Ratio50:1
Download Speed8Mb
Upload Speed448Kb
Download Limit15GB
Download Limit NotesThis package comes with a set download limit which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading:

  • 60 hours web surfing = 1.5GB

  • 1 Music Album = 0.06GB

  • 10 Min Video Clip on Youtube = 0.2GB

  • Low definition movie = 0.75GB

  • DVD quality movie = 4.5GB

  • 10 hours of internet radio = 1.2GB


Usage is free overnight between midnight and 8am
Download Limit Exceed NotesEach Broadband Your Way Option comes with a usage allowance. Extra usage is just 73p per GB if you add it upfront or 98p per GB if you just pay for any extra as you use it. If you know you don't want to pay any extra you can set a price limit (if you reach your limit your line is restricted to 128kbps and advanced protocols - Usenet, P2P and FTP - are blocked until the end of your billing month. A limit is set as standard if you choose a pre-defined option)

UK Phone Call Charges
UK Local/National Call RatesDescriptionDayEveningWeekend
LandlineLocal3.91pFreeFree
LandlineNational3.91pFreeFree
UK Mobile Call RatesDescriptionDayEveningWeekend
Mobileo211.26p6.36p11.26p
MobileOrange11.26p6.36p11.26p
MobileThree Mobile 11.26p6.36p11.26p
MobileT-Mobile11.26p6.36p11.26p
MobileVodafone11.26p6.36p11.26p

Other Features
Communications
Voice Over IP (VOIP)Speak to your friends and family online with Voice-Over-IP
Compatibility
Apple MacSuitable for use with Mac OS9.1 and above
WindowsCompatible with all versions of Windows 98 onwards
Customer Service
Awards and AccreditationsPC Advisor 2006 - Best for Customer Service Customer Award
ISPA Awards 2008 - Best Consumer ISP Finalist
Computer Shopper 2007 - Best Broadband Provider Reader Award
Custom PC magazine 2007 - Best Internet Service Provider 2007
Call CentreCustomer Support:
Lines open 24 hours a day, 7 days a week. Calls are charged at local rate

Technical Support:
Lines open 24 hours a day, 7 days a week. Calls are charged at local rate
Online SupportOnline support provided via e-mail and help text on the providers web-site
Gaming
PlayStationThe modem or router supplied by this provider is compatible with Playstation
X-boxThe modem or router supplied by this provider is compatible with X-box
Hardware
Router£6.99A 4-port wireless router is included with a £6.99 charge for P and P
Media
Audio ContentThere is no free / exclusive audio or radio content provided as part of this package
Video ContentThere is no free / exclusive video content provided as part of this package
Migration Notes
MigrationYou can migrate to this provider using an IPStream or LLU Migration Authorisation Code (MAC). This is the easiest method of switching
Networking
IP AddressingFreeDynamic IP address (optional Static IP address available)
Online Storage space
EmailFreeUnlimited email addresses
WebspaceFree250MB of webspace
Payment Methods
ChequeYou can pay for the annual cost of this package with a cheque
Credit CardThere is no additional charge to pay by credit card. Payments must be made monthly in advance
Direct DebitThere is no additional charge to pay by Direct Debit
Security
Anti SpamFreeProvided Free of Charge
Anti VirusFreeProvided Free of Charge
Child ProtectionParental controls are not provided as part of this package
FirewallFreeProvided Free of Charge

Most Popular International Call Charges
International RatesCountryDayEveningWeekend
International LandlineAustralia8.32p4.40p4.40p
International LandlineFrance8.32p4.40p4.40p
International LandlineIndia24.47p21.53p21.53p
International LandlineSouth Africa50.89p45.02p41.11p
International LandlineUnited States8.32p4.40p4.40p
Package Last Updated: Wednesday, 17-December-2008