Background - PlusNet (www.Plus.net) was founded in 1997. Along with three sister companies, it now provides broadband and dial-up internet to almost 250,000 customers. PlusNet’s residential services provide broadband, broadband hardware, dial-up, and landline phone calls. They also offer one month contracts and operate UK based customer services, which are open 24 hours a day, 7 days per week at local rates.
Awards - 92 per cent of PlusNet customers recently surveyed by YouGov were happy with their service - the highest overall customer satisfaction.
They won the PC Advisor “Best for Customer Service - Customer Award” in 2006 and were finalists in the “Internet Service Provider of the Year” category at the Comms Channel Awards in 2006. They also won the “Highly Commended ISP Award” at the PC Pro Awards in 2005.
PlusNet won the “Best Consumer ISP & Customer Service Award” at the Future UK Internet Awards in 2004. And in 2003 Internet Magazine named them “Best ISP on the Planet”, PC Pro Magazine named them “Best Broadband ISP” and The Sunday Times Buyer’s Guide gave them 4 Stars.
Suitability - Because they offer broadband with one month contract, PlusNet are perfect for people who don’t want to commit to a years contract. You can see from all the awards that they are a reputable supplier, so if you don’t want to risk it on a less established ISP, then PlusNet could be the one for you.
Our verdict - PlusNet are a known and trusted ISP providing an easy to use and understand service.
Give them a call – You can switch to PlusNet online or give them a call on 0800 694 0016 and mention BroadbandChoices.co.uk. |