Background -Although O2 mobile broadband is a relatively new service from the provider, O2’s home broadband packages have become a trusted and acclaimed service since launching in 2007.
Awards - O2 has received a list of awards for its home broadband service since launching in October 2007, however, its mobile broadband offerings have not been available long enough to pick up any awards.
Suitability - O2 mobile broadband is an excellent choice for customers wanting super-fast broadband on the go. Access your email and browse the web from anywhere - whether sending emails from your local café, shopping online on the train home from work, or downloading the latest music while sitting in the park.
Our verdict - When O2 launched its home broadband packages in October 2007 it said that it would bring a “breath of fresh air” to the market and it certainly did, with reliable lines, free UK-based technical support, before and after line checks to ensure customers were getting the best possible speed and discounts for existing customers.
And now it is doing the same with its mobile broadband. It recently launched a 50-day “happiness guarantee” allowing customers to cancel their contract if they weren’t completely happy with their new mobile broadband service - an unprecedented move for a mobile broadband provider. |