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Apply now for Tiscali's Tiscali - broadband only
Package Summary
Tiscali's Tiscali - broadband only details...
Italian broadband Tiscali giant has branched out to offer not only high speed internet access, but also home phone and even digital TV packages. It has been working hard to unbundle exchanges and install its own equipment so that customers living in its local loop unbundled (LLU) areas can now get free line rental too

This is a broadband 'only' package, you do not have to switch your calls or line rental. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a free modem router, and unlimited download limit (fair usage applies).
Monthly Cost£6.49 - Per month for 1st 3 months, £14.99 per month thereafter. The set monthly cost you will pay for this package does not include line rental
Connection FeeFree - Activation for your new connection
Modem/RouterFree - A free modem is included with free P and P
First Year Cost£154.38 - This includes any promotional discounts, router costs and connection fees but does not include monthly line rental
Contract Length12 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
TechnologyADSL IPStream
Technology InformationYou will need a non cable telephone line in order to get this package. You can switch your line rental to Tiscali, this will cost £10.99 a month (BT costs £10.27)
Speed/Restrictions
Contention Ratio50:1
Download Speed8Mb
Upload Speed448Kb
Download LimitUnlimited
Download Limit NotesThis package comes with an unlimited download limit with a fair usage policy which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading:

  • 60 hours web surfing = 1.5GB

  • 1 Music Album = 0.06GB

  • 10 Min Video Clip on Youtube = 0.2GB

  • Low definition movie = 0.75GB

  • DVD quality movie = 4.5GB

  • 10 hours of internet radio = 1.2GB

Download Limit Exceed NotesCustomers that fail to reduce their usage during peak hours, will share bandwidth with oher high users. This will result in a significant loss of speed.

Other Features
Add-ons
Voice Over IP (VOIP)Speak to your friends and family online with Voice-Over-IP
Compatibility
Apple MacTiscali does not support the supplied wireless router in conjunction with Apple Mac's.
WindowsThe router supplied by this provider is compatible with Windows 98, 98SE, ME, 2000, XP or Vista or higher
Customer Service
Awards and AccreditationsCustomer Satisfaction - JD Power 2007
Home Phone Customer Satisfaction - uGov 2007
Best Portal - ISPAs Awards 2006
Call CentreTechnical help:
Lines are open 24 hours, 7 days a week.
Calls are charged at 10p per minute from a non-Tiscali landline (5p per minute from a Tiscali landline)

Billing and customer care enquiries:
Lines are open 8am to midnight, 7 days a week.
Calls are charged at 10p per minute from a non-Tiscali landline (5p per minute from a Tiscali landline)
Online SupportOnline support provided via e-mail and help text on the providers web-site
Gaming
PlayStationThe modem or router supplied by this provider is Playstation compatible. However, Tiscali do not provide technical support for this service.
X-boxThe modem or router supplied by this provider is X-Box compatible. However, Tiscali do not provide technical support for this service.
Hardware
ModemFreeA free wireless router is provided with this package (free p&p).

Media
Audio ContentFreeTiscali provides unique exclusive audio content - listen to music sessions with top artists. Tiscali radio also available
Video ContentFreeVideos of top musicians playing exclusively for Tiscali.
Video libraries of news, sport and entertainment bulletins.
Migration Notes
MigrationYou can migrate to this provider using an IPStream or LLU Migration Authorisation Code (MAC). This is the easiest method of switching
Networking
IP AddressingDynamic IP Address.
Online Storage space
EmailFreeIncludes free e-mail addresses with automatic spam and virus protection
WebspaceFree100MB of web space included
Payment Methods
ChequeYou cannot pay for this package with a cheque
Credit CardYou can pay for this package by credit card
Direct DebitYou can pay for this package by Direct Debit
Security
Anti Spam25% off Norton anti spam software
Anti Virus25% off Norton anti virus software
Child Protection25% off Norton child protection software
Firewall25% off Norton firewall software. However, the wireless router supplied will provide basic firewall protection for your computer
Package Last Updated: Wednesday, 31-December-2008