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Apply now for TalkTalk's Broadband + Phone - Essentials Package
Package Summary
TalkTalk's Broadband + Phone - Essentials Package details...
This package bundles your broadband, home phone and line rental from TalkTalk. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a free wireless router, unlimited evening and weekend calls to landlines and selected international destinations and a 40GB download limit
Monthly Cost£6.49 - set monthly cost you will pay for this package does not include line rental
Connection Fee£29.99 - A one-off fee to activate your new connection
Modem/RouterFree - A wireless router is included with no charge for P and P
First Year Cost£107.87 - This includes any promotional discounts, modem costs and connection fees but does not include monthly line rental
Contract Length18 months - if you don't like your chosen package you can cancel within the first 30 days. Should you want to cancel your contract after this period, the remaining balance will be charged to you in one lump sum
Company TelephoneCall TalkTalk 0800 049 7843
TechnologyADSL LLU
Technology InformationYou will need a non cable telephone line in order to get this package. You must switch your line rental to Talk Talk, this will cost £10.50 a month (BT costs £10.27)
Special Offers / Features
  • 'Boost' your Speed for an additional £4 a month (speed depends on your line)
  • 'Boost' your Download Limit to 80GB for an additional £4 a month
  • 'Boost' your Internet Security to F-Secure for an additional £4 a month (30 day free trial)
Speed/Restrictions
Contention Ratio50:1
Download Speed8Mb
Upload Speed448Kb
Download Limit40GB
Download Limit NotesThis package comes with a set download limit which may restrict the amount you can download via your internet connection. This package is suitable for intensive usage; here are some helpful representations of downloading:

  • 60 hours web surfing = 1.5GB

  • 1 Music Album = 0.06GB

  • 10 Min Video Clip on Youtube = 0.2GB

  • Low definition movie = 0.75GB

  • DVD quality movie = 4.5GB

  • 10 hours of internet radio = 1.2GB

Download Limit Exceed NotesIf you persistently use Peer to Peer file sharing technology you will be issued with warnings to reduce your usage. If you fail to listen to these warnings your service could be suspended

UK Phone Call Charges
This package comes with a phone line offering unlimited UK evening and weekend calls. 'Boost' your Calls Package to Unlimited Anytime Calls, Call Features such as Ringback & Reminder or reduce the cost of calls to Mobiles for an additional £4 a month. A 7p connection fee applies to all non-inclusive calls. Call charges will be rounded up to the nearest full minute. You can find details of other call costs in the table below.
UK Local/National Call RatesDescriptionDayEveningWeekend
LandlineLocal3.90pFreeFree
LandlineNational3.90pFreeFree
UK Mobile Call RatesDescriptionDayEveningWeekend
Mobileo212.00p7.00p7.00p
MobileOrange12.00p7.00p7.00p
MobileThree Mobile 12.00p7.00p7.00p
MobileT-Mobile12.00p7.00p7.00p
MobileVodafone12.00p7.00p7.00p

Other Features
Communications
Voice Over IP (VOIP)Speak to your friends and family online with Voice-Over-IP
Compatibility
Apple MacThe router supplied by this provider is compatible with Mac OS 9.0 / OSX or higher
WindowsThe router supplied by this provider is compatible with Windows 2000, Pro or XP or higher
Customer Service
Awards and AccreditationsBest value for money - uGov 2007 - Winner
Supplier most likely to be recommended - uGov 2007 - Joint winner
Call CentreCustomer Services:
Calls charged are free from TalkTalk line.
Monday - Friday: 8am - 8pm
Saturday: 9am - 6pm
Sunday / Bank Holidays: 10am - 5pm

Broadband Technical Helpdesk:
Calls charged are free from TalkTalk line.
Monday - Sunday: 8am - 10pm
Bank Holidays: 10am - 5pm
Online SupportOnline TalkTalk Assist & Go Free is available to all customers online. Also there are useful tips on the Help and Support section on the TalkTalk website.
Gaming
PlayStationThe router supplied by this provider is not compatible with Playstation
X-boxThe router supplied by this provider is not compatible with Xbox
Hardware
RouterFreeA free wireless router included with free P and P
Migration Notes
MigrationYou can migrate to this provider using an IPStream or LLU Migration Authorisation Code (MAC). This is the easiest method of switching
Networking
IP AddressingDynamic IP Address.
Online Storage space
EmailFree5 TalkTalk email addresses
WebspaceFree15 MB of webspace
Payment Methods
Cheque£3.50Per month additional charge to pay by cheque
Credit Card£3.50Per month additional charge to pay by credit card
Direct DebitFreeThere is no additional charge to pay by Direct Debit
Security
Anti Spam£2.49per month for TalkTalk Online Security is provided by F-Secure.
Anti VirusIncluded with TalkTalk Online Security
Child ProtectionIncluded with TalkTalk Online Security
FirewallIncluded with TalkTalk Online Security

Most Popular International Call Charges
This package also includes unlimited evening and weekend calls to 36 international destinations, including Europe and the United States. A 7p connection fee applies to all non-inclusive calls. Call charges will be rounded up to the nearest full minute.
International RatesCountryDayEveningWeekend
International LandlineAustralia5.00p5.00p5.00p
International LandlineFranceFreeFreeFree
International LandlineIndia23.75p20.90p20.90p
International LandlineSouth Africa49.40p43.70p43.70p
International LandlineUnited StatesFreeFreeFree
Package Last Updated: Wednesday, 31-December-2008