Broadband Providers

Sky Broadband

Updated: Tuesday 1 May, 2012

By Editorial - news@consumerchoices.co.uk

Sky broadband (www.Sky.com) is best known for its digital TV packages, but it also offers broadband and home phone packages - ranging from free broadband to one of the UK’s few truly unlimited packages. Call Sky on 0844 241 1407 to switch today. Read the full Sky broadband review

Sky phone number

Call Sky on 0844 241 1407 to join, or call 08442 414 141 if you are an existing customer.

About Sky broadband

Sky (www.Sky.com) offers three ADSL broadband packages that can be combined with Sky’s digital TV service and its home phone packages, the Broadband Everyday Lite and Broadband Unlimited packages offer speeds of up to 14Mb, and the Broadband Connect package offers speeds of up to 8Mb broadband.

Sky's broadband network is available to over 70% of the population, increasing to 88% by June 2013.

You can get broadband from Sky without signing up to its digital TV service, though only with the Unlimited package. You can also save money by adding its home phone calls service as well.

In April 2012, Sky launched two fibre broadband products offering speeds of up to 38Mb and up to 76Mb. The 38Mb service is initially available to 30% of the UK population but as the service uses BT's fibre network, coverage will increase as BT expands its network. As with Sky's regular broadband connection, Sky offers "truly unlimited" downloads on its fibre connection, with no usage caps and no traffic management at peak times.

The up to 76Mb service is initially only available to new customers and existing ones not already on Sky Broadband Unlimited or Sky Fibre Unlimited. However, Sky says it is working on making the 76Mb package available to existing customers too.

The Sky broadband service

Sky’s ADSL broadband - broadband delivered via the traditional telephone wire network - offers speeds of up to 14Mb for customers living within Sky's network area, or up to 8Mb for customers outside of the network area. The Everyday Lite package, which is essentially a free broadband add-on for TV and home phone customers, comes with a low 2GB monthly download allowance. This means that it really only is suitable for light users who don’t spend a lot of time online.

On the other hand, its Unlimited package, which is one of the UK’s only truly unlimited packages - with no fair usage policy or traffic management - is perfect if you really want to make the most of the internet.

It is this package that is also available to broadband only customers. But broadband only, in Sky's case, means broadband without TV - you must take line rental with any of the broadband packages.

For detailed customer reviews of Sky broadband check out our Sky broadband customer reviews.

Sky broadband benefits

Sky’s range of broadband packages includes “free broadband” and one of the UK’s few truly unlimited broadband packages.

This means that, whether you're a TV customer looking to add broadband without the extra cost, want to max out your bundle with a top TV package and genuinely unlimited broadband, or simply want to make the most of your broadband without a digital TV subscription, Sky should have a package to suit you.

Sky broadband awards & accreditations

• Which? - Customer satisfaction survey 2011: Sky picked up an average rating of 56%, scoring well in ease of set up and value for money

Our expert’s verdict

Michael Phillips, Broadbandchoices.co.uk product director, said: “The flexibility offered by Sky’s broadband-only option means that it now appeals to many new customers who want a fast, reliable and truly unlimited package, without having to sign-up for digital TV as well.

“Having said that, it is also a great choice if you're looking to bundle your broadband with other services, and Sky offers the UK’s biggest selection of high-definition channels with its digital TV service and HD Pack.”

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