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Apply now for BT's Option 1 Broadband + Free BT Home Hub (12 month contract)
Package Summary
BT's Option 1 Broadband + Free BT Home Hub (12 month contract) details...
BT broadband packages provide connection speeds of up to 8Mb, and when their 21 Century Network rolls out in 2008 customers will be able to enjoy speeds of up to 24Mb. BT Total Broadband Option 1 comes with BT's own internet security for peace of mind, while Options 2 and 3 come with a free Norton security package

This is a broadband 'only' package, you do not have to switch your calls or line rental. Perfect for spending hours online, downloading music in seconds, streaming videos or downloading DVD qualities movies in a matter of hours

The main features included with this package are a free wireless router, security software and freephone technical support
Monthly Cost£15.65 - The set monthly cost you will pay for this package does not include line rental
Connection FeeFree - Activation for your new connection
Modem/RouterFree - A wireless router is included with no charge for P and P
First Year Cost£187.80 - This includes any promotional discounts, router costs and connection fees but does not include monthly line rental
Contract Length12 months - Should you cancel your contract during this period, the remaining balance will be charged to you in one lump sum
Company TelephoneCall BT on
0800 783 5390
TechnologyADSL IPStream
Technology InformationYou will need a non cable telephone line in order to get this package. This will cost £10.27 a month from BT or less from competitors
Special Offers / Features
  • Free BT Wireless Home Hub
Speed/Restrictions
Contention Ratio50:1
Download Speed8Mb
Upload Speed448Kb
Download Limit10GB
Download Limit NotesThis package comes with a set download limit which may restrict the amount you can download. This package is suitable for medium usage; here are some helpful representations of downloading:

  • 60 hours web surfing = 1.5GB

  • 1 Music Album = 0.06GB

  • 10 Min Video Clip on Youtube = 0.2GB

  • Low definition movie = 0.75GB

  • DVD quality movie = 4.5GB

  • 10 hours of internet radio = 1.2GB


Download Limit Exceed NotesIf you exceed your usage allowance for two consecutive months, BT will charge 60p per excess GB (Gigabyte) starting on the second month, and this will continue in consecutive months if your usage continues to exceed the allowance. This charge will appear on your BT bill

Other Features
Communications
Voice Over IP (VOIP)Speak to your friends and family online with Voice-Over-IP
Compatibility
Apple MacThe modem supplied by this provider is compatible with Mac OS X (10.2.4 onwards), Mac OS X (10.3.x and 10.4.x) or higher
WindowsThe modem supplied by this provider is compatible with Windows 2000, Windows XP, Windows Me, Windows Vista, Windows 98SE or higher
Customer Service
Awards and AccreditationsISP of the year - Mac User magazine 2007
Trusted Brand - Readers Digest 2007
BT won the Business Innovation of the Year Award 2007 for its 21st century network (21CN)
Call CentreTechnical Support:
Lines open 24 hours a day, 7 days a week.
Freephone calls from landlines. Mobile and other providers' costs may vary

Customer Support:
Lines open 24 hours a day, 7 days a week.
Freephone calls from landlines. Mobile and other providers' costs may vary
Online SupportFreeOnline support provided via e-mail and help text on the providers web-site
Gaming
PlayStationThe broadband modem supplied by this package is Playstation compatible
X-boxThe broadband modem supplied by this package is X-box compatible
Hardware
ModemFreeThis package includes a free wireless router
Media
Audio ContentThere is no free / exclusive audio or radio content provided as part of this package
Video Content£30.00BT Vision's Digital TV Recorder allows you to pause, rewind and record TV. It gives you access to Freeview plus thousands of hours of on demand entertainment. It is powered by BT Total Broadband through the BT Home Hub, which is available for an extra cost of £30.00
Migration Notes
MigrationYou can migrate to this provider using an IPStream or LLU Migration Authorisation Code (MAC). This is the easiest method of switching
Networking
IP AddressingDynamic IP address
Online Storage space
EmailE-mail account(s) are available
WebspaceFree5GB of secure online storage available
Payment Methods
Cheque£1.50Per month additional charge to pay by cheque
Credit CardYou cannot pay for this package with a credit card
Direct DebitYou can pay for this package by direct debit
Security
Anti SpamFreeBT Yahoo! Email Anti Spam blocker is provided as part of this package
Anti VirusFreeBT Yahoo! Email Anti Virus blocker is provided as part of this package
Child ProtectionFreeBT Yahoo! Parental Controls are provided as part of this package
Firewall£3.43BT NetProtect for advanced security - including Norton AntiVirus and Personal Firewall.
Package Last Updated: Tuesday, 6-January-2009