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Top tips for downloaders

Top tips for downloaders

If you want to make the most of music and movie downloads, internet TV streaming and catch-up services like the BBC iPlayer and Channel 4’s 4oD, then you need to take a few steps to ensure that you don’t end up with a big bill or a slow connection because you’ve exceeded your download limit or fair usage policy.

Set downloads or fair usage?

Broadband packages either have a set download limit, so that you know exactly how much you can download each month, or are advertised as “unlimited”. However, as most people now know, “unlimited” doesn’t really mean unlimited. You’ll have a fair usage policy attached to your package, and depending on your provider, you could have your download speed throttled, be upgraded to a more appropriate - and more expensive - package, or even have your service terminated if you regularly exceed your fair usage limit.

Sky Broadband (www.Sky.com) has recently removed the fair usage policy from its Max Broadband package making it one of the only truly unlimited consumer packages around. Sky Max Broadband costs £10 a month and has a download speed of up to 16Mb.

Customers with set download limits will be charged for additional usage if they exceed their monthly allowance. Costs vary but are around £2 per GB with Madasafish (www.Madasafish.com) or £1.25 per GB with Eclipse (www.Eclipse.net.uk).

Before you go mad with your downloads, check the small print on your contract to see what kind of package you have.

Pick the right ISP

Some providers, like Be Broadband (www.BeThere.co.uk), are designed with heavy downloaders in mind. Although its packages come with “unlimited” downloads and fair usage policies, it is generous with its allowances and rarely enforces restrictions. It also offers the UK’s current top headline speed at up to 24Mb, so downloads will be even faster. Customers can also personalise their Be Broadband, prioritising web surfing, speed, reliability or online gaming.

Download at night

Traffic shaping, which slows down your connection and therefore your downloads, is applied by many providers during peak hours. So if you can do your downloading at night - usually from midnight onwards - your music and movie files will download a lot quicker.

You might even be able to set programs to start downloading after a delay so that you don’t have to wait up to do it.

Some providers like Plusnet (www.Plus.net), which doesn’t believe in advertising “unlimited” downloads has set usage limits on all of its packages, ranging from 2GB on Option 1 to 30GB on Option 3. However, if you do your downloading at night, it won’t come out of your monthly allowance.

Turn off your peer-to-peer

Programs like the BBC iPlayer, Channel 4’s 4oD and the Sky Player, use peer-to-peer software to share files faster between users. However, with many of these programs, if you simply close them, they will continue to run in the background uploading files to the sharing network.

This not only slows your computer down but will also eat away at your download allowance as uploading files also counts.

Make sure that you fully exit the program each time you close it, and use your task manager to check that it’s not running any more. You can also change the settings in the download manager of the program to ensure that it doesn’t automatically start up when you turn your PC on or stay connected to the peer-to-peer network after you’ve exited.

Track your usage

If you have a set download limit, or you’re concerned about exceeding your fair usage agreement, then installing the free BroadbandChoices.co.uk Broadband Download Monitor is a great way of tracking your downloads and you can even set alarms to alert you as you near your limit.

If you’re using a home network and downloading on more than one computer you’ll have to install it on each computer and add up the usage.

(Take a quick broadband speed test)

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6 people have commented on Top tips for downloaders.

  1. i was with cable (virginmedia) on the 20mb package with unlimited use but there fair use policy deals very harshly with the unlimited use and so traffic shaping is used alot with VM
    i have now switched to bethere.co.uk on the beunlimited package have had it a week and never been capped once
    very pleased with the service
    - skyline, ilford, Nov 10 2008 3:55PMPost a comment | Report Abuse
     
  2. I had this problem with Virgin as well, when I rang their technical help dept. they told me that my modem wasn't the correct one for 20 MB downloads and no matter how hard I tried I was never going to get this kind of speed! I wrote to their customer complaint dept and they sent me anpther modem which was capable of this kind of speed. I asked for reimbursment for all of the money that I had paid for months and got a £5 a month discount as well as now receiving 20 MB speed. The power of the pen! it's worth writing and asking.
    - Anonymous, Gravesend, Nov 10 2008 2:28PMPost a comment | Report Abuse
     
  3. I have the Virgin VIP package and when originally purchase it was 20Mb and not up to 20Mb, which it is now In my case, the take up result from there advertising has been such that my UBR ( Barnet ) is now so overutilized that I struggle to get at least an average of 3 Mb over the last Month, not due for upgrade until December 23rd 2008!!?. In fact most of the time I can receive speed test results of around:- I have removed the IP obviously but these are genuine tests

    08/11/08 22:42 283.28 Kbps 357.12 Kbps Virgin
    08/11/08 21:11 610.93 Kbps 686.05 Kbps Virgin
    08/11/08 17:50 494.34 Kbps 687.29 Kbps Virgin
    08/11/08 13:38 577.41 Kbps 178.57 Kbps Virgin
    08/11/08 01:01 230.55 Kbps 230.94 Kbps Virgin

    Therefor in my case and I daresay other people's throughout the Country where this has Occurred Traffic shaping! is irrelevant. So beware Virgin Media ( Very Inadequate package).
    - Anonymous, Harrow, Nov 9 2008 10:39AMPost a comment | Report Abuse
     
  4. I inadvertently deleted the speed tester program and found it difficult to find it again on the site. Could a list of all the programs that are available for download be put on a side bar so that it is easy to find?
    Thanks
    - T, kent, Nov 9 2008 9:06AMPost a comment | Report Abuse
     
  5. in my view Unlimited only have one meaning and should mean just that. therefore companies advertising an unlimited download service but limiting it via a "fair Usage Policy" are falsely advertising their services and taking advantage of the small print culture.
    - Al Chadli, Barrow on Humber, Apr 28 2008 2:55PMPost a comment | Report Abuse
     
  6. I am with Virgin (Size M) broadband and whilst they offer unlimited downloads, I have noticed very slow speeds at certain times (weekends and evenings). This may just be a contention issue or perhaps they are imposing an undisclosed limit, which even seems to apply to web browsing rather than file downloads. I have run several ping tests on their service but never found the speed to be substantially below the specified 2Mb.
    - Kenneth Bates, UK, Apr 27 2008 4:19PMPost a comment | Report Abuse
     
 
 
Page Last Updated: Thursday, 9-Oct-08