If you have a broadband question you need answering, why not write to our broadband expert?
Michael Phillips, product director at BroadbandChoices.co.uk, is here to help.
Click here to contact Michael.
Download our FREE 20 page guide to boosting your broadband speed
Dear Michael, I run a small business from home and was recently advised to switch to a business broadband package with a static IP address. How do I get one and what are the benefits of a static IP address?
Adam, via email on 12 April 2010
A business broadband package can make a real difference to your home office. While advertised speeds might not be much higher than those offered by a standard home broadband provider, you'll usually get a faster, more reliable connection as well as a host of benefits and added extras that take your business to the next level.
IP addresses are essentially a set of unique numbers that are used to identify your computer - much like your home address or credit card number. Your computer - or any other web-enabled device - needs an IP address in order to access the internet and you automatically get one when you sign up to your broadband provider.
Most home broadband connections come with a dynamic IP address which is refreshed with a new set of numbers at regular intervals. Because a static IP address remains the same, you can use it to run different applications.
A static IP address allows you to do new things with your internet connection, such as running your own email or FTP server so that you can share large files with clients over a secure connection.
A static IP address also lets you connect to your work computer from any other PC. This means that as long as your home office computer is switched on, you'll be able to access all of your files remotely and use it just as you would if you were at home.
Other static IP benefits include the ability to:
While almost all business broadband packages come with at least one static IP address, you don’t necessarily need a business broadband provider to get one. ISPs like O2 Broadband (www.O2.co.uk) and BE Broadband (www.Bethere.co.uk) offer static IP addresses as standard with selected broadband packages.
Plusnet Broadband (www.Plus.net) customers on its Extra or Pro packages also have the option to upgrade to a static IP address.
| The All Rounder (O2 mobile customers only) | The All Rounder + Evening and Weekend calls (O2 mobile customers only) | The Basics (O2 mobile customers only) | The Basics + Evening and Weekend calls (O2 mobile customers only) | ||||
| Monthly charge | £6.25 for 12 months Half-price broadband Ends Soon | £6.25 for 12 months Half-price broadband Ends Soon | £8.50 | £8.50 | |||
| Speed (up to) | 16Mb | 16Mb | 16Mb | 16Mb | |||
| Usage limit | Unlimited | Unlimited | 20GB | 20GB | |||
| Contract length | 12 months | 12 months | 12 months | 12 months | |||
Call O2 on 0800 954 1408 | Call O2 on 0800 954 1408 | Call O2 on 0800 954 1408 | Call O2 on 0800 954 1408 |
| Value (12 months) | Value + Evening and Weekend Calls (12 months) | Value + Anytime Calls (12 months) | |||
| Monthly charge | £17.00 | £18.00 | £21.00 | ||
| Speed (up to) | 10Mb | 10Mb | 12Mb | ||
| Usage limit | Unlimited | Unlimited | Unlimited | ||
| Contract length | 12 months | 12 months | 12 months | ||
If you don’t want to switch to a package with a static IP address - or if your contract with your current provider hasn’t expired yet, there are alternatives.
Software such as those provided by No-IP.com and Dyndns.com simulate static IP address, updating all of your applications each time your dynamic IP refreshes, allowing you to use remote PC access, FTP servers and receive emails direct to your PC.
While a static IP address offers a range of benefits, a good business broadband package will bring a number of other great features that will enhance your business.
Other business broadband benefits include:
A good business broadband package doesn’t have to cost the earth - especially if you're a home office user and don’t need to connect 20 employees to the internet at the same time.
| Supplier | Speed (up to) | Usage limit | Contract length | Monthly charge | |
|---|---|---|---|---|---|
| Broadband and landline | 14Mb | Unlimited | 24 months | £10.00 (ex.VAT) | 0800 542 6900 |
NB Best buy tables (orange background) are always current.
Examples in the text of the article (white background) are correct at time of publication.
If you have a general switching or provider query please email us at OurExpert@broadbandchoices.co.uk