Ask Our Expert

If you have a broadband question, why not write to our Broadband Expert, Michael Phillips, at OurExpert@BroadbandChoices.co.uk

Michael Phillips is product director at BroadbandChoices.co.uk and can help with contractual problems, speeding up your broadband or simply choosing the right package.

Will Sky Anytime+ affect my download allowance? (26-10-10)

- I only have a 2GB download allowance - can I still use Sky Anytime+?
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3G signal boosters (20-10-10)

- I use a mobile phone signal booster at home. When I go online does my data still come out of my monthly allowance?
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When will I get BT Infinity? (12-10-10)

- I’d like to sign-up to BT’s fibre optic broadband but it’s not available in my area yet. How can I find out when I’ll be able to get BT Infinity?
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How do I connect my PC to my TV? (05-10-10)

- I’ve just bought a new high-definition TV and want to hook it up to my PC. How do I do this?
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One month broadband contracts (27-09-10)

- I need internet access at home but don’t want to sign a long contract - what are my options?
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Should I switch to Virgin Media cable broadband? (20-09-10)

- I'm thinking of switching to Virgin Media - what should I know?
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Best value broadband and home phone deals (07-09-10)

- I'm looking for a cheap broadband and line rental bundle. I want a package that suits our needs but still need a budget-friendly option.
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Is it easy to switch broadband provider? (31-08-10)

- I’m not happy with the customer service I get from my broadband provider and would like to switch. But I'm not very technical and I'm worried that something will go wrong.
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Cheap superfast broadband (24-08-10)

- Are there any fast, reliable fibre broadband packages that don’t cost the earth? I want a package that will deliver the kind of speeds it advertises - what are my options?
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Broadband only deals (16-08-10)

- I'm looking for a new broadband package but I don’t want any other services like home phone or digital TV. What are my options?
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Mobile broadband bill shocks (10-08-10)

- How can I avoid a mobile broadband bill shock for using my dongle abroad?
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Best wireless router (02-08-10)

- I want a new wireless router - what features should I look out for?
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Virgin Media vs BT broadband (26-07-10)

- I'm trying to choose between BT and Virgin Media - what should I look out for?
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Rural broadband solutions (19-07-10)

- I live in a rural area and was hoping the government would deliver better internet speeds by 2012. Now that this has been pushed back, what are my broadband options?
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Broadband traffic management (13-07-10)

- My broadband is much slower in the evenings. Is this traffic management?
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Resetting your wireless router password (05-07-10)

- I've forgotten my wi-fi password - how do I reset it?
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BT vs TalkTalk broadband (28-06-10)

- I want to switch broadband provider. Should I choose BT or TalkTalk broadband?
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Wi-fi with mobile broadband (21-06-10)

- Should I use wireless hotspots to save on my mobile broadband allowance?
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Home Access free laptops update (14-06-10)

- Can I still apply for the free government laptop Home Access scheme?
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Which iPad deal should I choose? (07-06-10)

- I've bought a new Apple iPad 3G but which mobile broadband package should I choose?
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Wireless broadband security (02-06-10)

- How can I check if my wireless broadband is secure? And if it isn’t, how do I set up a password?
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O2 home phone bundles (24-05-10)

- I’ve already got O2 broadband - should I switch my home phone to O2 as well?
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World Cup TV, broadband and phone packages (17-05-10)

- I'm looking for a broadband, home phone and digital TV bundle that will let me watch the World Cup in high-definition.
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Student house broadband packages (17-05-10)

- I need broadband for nine students sharing a house - what package and hardware will I need?
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High download allowance mobile broadband (11-05-10)

- I need a mobile broadband package with a high download allowance - what are my options?
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Cheap broadband, phone & TV (04-05-10)

- I’m moving back to the UK and want a good value, basic broadband, home phone and digital TV bundle.
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Free broadband (26-04-10)

- I want to cut the cost of my broadband - should I sign up to a free broadband package?
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Digital Economy Act (19-04-10)

- I know that the Digital Economy Bill recently became law, but what does it mean for me?
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Static IP addresses (12-04-10)

- I have a home office for my business - what are the benefits of a static IP address and how do I get one?
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Ofcom broadband speed regulations (06-04-10)

- My 8Mb broadband is really slow - what are the rules on advertising internet speeds?
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Tesco cheap broadband home phone bundle (29-03-10)

- My bills are going up so I want to switch. Is Tesco my cheapest option?
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Which political party will give me the best broadband? (22-03-10)

- I live in a rural area with slow speeds and want to know which political party will give me the best broadband.
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Broadband too slow? (16-03-10)

- My broadband provider recently increased the speeds of its broadband packages but mine has barely improved.
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Legal music downloads (08-03-10)

- I want to download music from the internet - what are my legal MP3 options?
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