Broadband Providers

BE Broadband

Updated: Tuesday 1 May, 2012

By Helen Thomas

BE Broadband (www.BeThere.co.uk) offers a range of UK broadband services, with download speeds of up to 10Mb or up to 16Mb as well as flexible contract options...

About BE Broadband

BE Broadband (www.BeThere.co.uk) is one of Britain's less well-known broadband providers, but offers a competitive service with award-winning speed and reliability.

In recent Ofcom speed tests BE Broadband delivered average speeds of between 8.8Mb and 10.7Mb.

BE's Value broadband package offers speeds of up to 10Mb, but if you're a heavier downloader, BE Unlimited has provides speeds of up to 16Mb. If you work from home or do a lot of gaming then BE's Pro package could be for you, delivering higher upload speeds - at up to 1.9Mb - than the Value and Unlimited packages which offer 1.1Mb uploads.

It's worth pointing out that all BE Broadband packages give you unlimited broadband with no set usage limit. Although users are subject to a fair usage policy, it is only implemented in extreme cases where usage is affecting other members or if illegal materials are being downloaded. This could make BE Broadband a great choice for heavy downloaders.

The BE Broadband service

As well as fast, reliable broadband connections, all BE customers receive a free wireless modem, the “BE Box”.

Remember, as with all broadband connections, the speed advertised is the maximum you should expect to receive. The actual bandwidth will depend on how close you are to your local telephone exchange, the quality of the copper wire connection, and signal interference.

Visit our BE Broadband review page to see how BE customers rated their service.

BE Broadband deals

BE Broadband benefits

BE users can manage their accounts online, allowing them to make changes to their service as well as letting them access a range of added extras.

BE Broadband customers also have the option to “Build Your Own” broadband package, or can double the download speeds they receive by bonding two lines at the local exchange.

Customers on BE Unlimited and Pro packages, who don’t want to commit to a long contract, can choose to pay a higher fee each month in exchange for a three-month contract. BE's Value package is only available on a 12-month contract.

BE Broadband awards & accreditations

BE Broadband took the top spot in a range of categories in the Broadbandchoices Awards 2011, including being crowned Overall Winner:

• Winner - Quality and reliability
• Winner - Speed
• Winner - Clarity of pricing/billing
• Winner - Value for money
• Winner - Speed of activation
• Highly commended - Customer service

BE Broadband also performed well in the Which? Recommended broadband provider survey 2011, achieving a customer score of 81%.

Our Expert’s verdict

Michael Phillips, BroadbandChoices.co.uk product director, said: “BE’s (www.BeThere.co.uk) reliable broadband is a great choice for broadband users no matter what their needs, though with its generous fair usage policy and customisable broadband it is particularly suited to gamers and heavy downloaders.”

Contact BE

You can call BE Broadband on 0808 101 3421

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