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Read BE Broadband customer reviews from our 2011 Customer Satisfaction Survey before you buy. Use the advice of other customers to help you make the best decision when choosing whether to get BE Broadband (www.bethere.co.uk).
| 2012 BE Broadband reviews will be available soon. |
Overall rating 2011 (104 votes)
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Overall rating 2010 (63 votes)
63 BE Broadband customers rated their Internet provider 4 out of 5 in our 2010 Broadband Customer Satisfaction Survey. Our survey is one you can trust, as our service is independent and approved by Ofcom. Click here for additional information. |
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Our journalists selected a representative sample of 8 BE Broadband customer reviews from our Customer Satisfaction Survey. Their reviews are shown as-is and are not edited. Both good and bad, we trust they will help you make an informed decision.
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Positive feedback
The customer service is amazing. Their support tickets are answered promptly and the forums are always active. - Jan 18, 2010 3:55 PM
I have found Be Unlimited extremely reliable. They warn well in advance of any work that is likely to interrupt the service. - Jan 18, 2010 6:08 PM
Administration is all online and easy to manage. - Jan 19, 2010 10:52 AM
Speed. And the free modem. - Jan 19, 2010 7:36 PM
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Negative feedback
The internet works perfectly when fixed to the line, but not so reliable when surfing wirelesslu. - Jan 5, 2010 1:38 PM
Tech support - offshore telecentre. - Jan 18, 2010 4:08 PM
I'm supposed to be getting up to 8mb but actual speed is 1.7mb and I'm still having to pay full monthly charge. - Jan 19, 2010 6:31 AM
Loose connection for several minutes a few times a day every couple of weeks occasionally. - Jan 19, 2010 7:24 PM
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BE (www.bethere.co.uk) Broadband is one of the fastest broadband providers in the UK with download speeds up to 24Mb. BE broadband is especially popular with gamers due to their fast upload speeds and the option for a static IP address.
Details of broadband packages offered by BE can be found below, for more details on any of the packages either click the ‘Go’ button or visit www.bethere.co.uk to switch online in minutes.
| Supplier | Speed (up to) | Usage limit | Contract length | Monthly charge | |
|---|---|---|---|---|---|
| Value (12 months) | 12Mb | Unlimited | 12 months | £17.00 | |
| Value + Evening and Weekend Calls (12 months) | 12Mb | Unlimited | 12 months | £18.00 | |
| Value + Anytime Calls (12 months) | 12Mb | Unlimited | 12 months | £21.00 | |
| Unlimited (12 months) | 24Mb | Unlimited | 12 months | £22.00 | |
| Unlimited + Evening and Weekend Calls (12 months) | 24Mb | Unlimited | 12 months | £23.00 | |
| Unlimited (3 months) | 24Mb | Unlimited | 3 months | £25.00 | |
| Unlimited + Anytime Calls (12 months) | 24Mb | Unlimited | 12 months | £26.00 | |
| Be Pro (12 months) | 24Mb | Unlimited | 12 months | £27.00 | |
| Be Pro + Evening and Weekend Calls (12 months) | 24Mb | Unlimited | 12 months | £28.00 | |
| Pro (3 months) | 24Mb | Unlimited | 3 months | £30.00 |