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Read Sky broadband (www.Sky.com) customer reviews before you buy. If in doubt, why not call Sky on 08442 410 582 to speak to their sales team - existing customers should call Sky on 08442 414 141 for account and other enquiries.
| 2012 Sky Broadband reviews will be available soon. |
Overall rating 2011 (753 votes)
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Overall rating 2010 (517 votes)
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Our journalists selected a representative sample of 8 Sky Broadband (www.Sky.com) customer reviews posted January 2010 from our Customer Satisfaction Survey. Their reviews are shown as-is and are not edited. Both good and bad, we trust they will help you make an informed decision.
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Positive feedback
Their service is very prompt and efficient. - Jan 19, 2010 3:04 PM
They don't slow down the service when downloading large amount of data. - Jan 4, 2010 6:57 PM
The technical support is outstanding, 24 hour support seven days a week, as well as, as I am a sky talk customer also if I need to call the support hotline the calls are free! - Jan 18, 2010 1:57 PM
I like how i have all my services on one bill (Telephone broadband and television). - Jan 5, 2010 12:44 PM
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Negative feedback
Yes - broadband connection drops off at various times of the day, only for a few minutes but most annoying all the same. - Jan 18, 2010 7:32 PM
I never get the quoted speed. - Jan 18, 2010 6:22 PM
It is very hard to get through on the phone sometimes an hour to wait. - Jan 25, 2010 7:27 PM
I was offered £100 vouchers to join which never materialised. - Jan 18, 2010 3:02 PM
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Sky (www.Sky.com) offers a selection of broadband, phone and digital TV bundles. Of note, Sky is one of the few UK broadband providers to offer a truly unlimited download allowance without a fair use policy on it's Unlimited broadband package.
Compare Sky broadband packages and prices with our best buy table. New customers can call Sky on 08442 410 582 - existing customers please call 08442 414 141 instead for account and billing enquiries.
| Unlimited + Talk Freetime | Everyday Lite + Entertainment TV + Talk Freetime | Unlimited + Entertainment TV + Talk Freetime | Everyday Lite + Entertainment TV + Talk Unlimited | ||||
| Monthly charge | £5.00 (for 12 months) 12 Months 1/2 Price Ends Soon | £20.00 £50 gift voucher Free Sky+ box Ends soon | £23.75 (for 12 months) 1/2 Price broadband Ends Soon | £25.00 £50 gift voucher Free Sky+ box Ends soon | |||
| Speed (up to) | 20Mb | 20Mb | 20Mb | 20Mb | |||
| Usage limit | Unlimited | 2GB | Unlimited | 2GB | |||
| Contract length | 12 months | 12 months | 12 months | 12 months | |||
Call Sky on 0844 241 0582 | Call Sky on 0844 241 1407 | Call Sky on 0844 241 1407 | Call Sky on 0844 241 1407 |