Broadband Providers

Sky Broadband

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Sky Broadband (www.Sky.com) is best known for its digital TV packages, but it also offers broadband and home phone packages - ranging from free broadband to the UK’s only truly unlimited package. Read the full Sky Broadband review

Sky Broadband bundles

Sky phone number

Call Sky on 08442 410 582 to join, or call 08442 414 141 if you are an existing customer.

About Sky Broadband

Sky doesn’t offer any standalone broadband packages, but customers who want, or already have, Sky TV can advantage of its award winning broadband service.

Sky offers three broadband packages that can be combined with Sky’s digital TV service and its home phone packages, at speeds of up to 2Mb, 10Mb and 20Mb.

The Sky Broadband service

Although some other providers have very generous fair usage policies, Sky is the only ISP to offer a truly unlimited broadband service - customers on its top plan are technically free to download as much as they want without limit.

However, Sky isn’t the fastest broadband provider - even on its Unlimited 20Mb package - as top speeds are rarely, if ever, reached. This means that although other providers might have a fair usage limit on their broadband packages, a quicker connection might get you more, faster.

Sky Broadband customers have the option to add a Sky Talk home phone plan to their bill - and can save money on their broadband by doing so. For detailed customer reviews of Sky broadband check out our Sky broadband customer reviews.

Sky Broadband benefits

Sky’s range of broadband packages includes “free broadband” and the UK’s only truly unlimited download tariff.

However, because Sky Broadband is not available as a standalone product, it is only suitable for someone looking to bundle the internet with digital TV and home phone.

On the other hand, Sky does offer a great selection of digital TV channels, including HD programmes and Sky+, which allows users to record, pause and rewind live TV.

Sky Broadband awards & accreditations

• BroadbandChoices.co.uk customer satisfaction survey 2009 - Best Bundled Services ISP
• BroadbandChoices.co.uk customer satisfaction survey 2009 - Third place, Best Overall Provider
• uSwitch awards 2009 - second place in 5 out of 11 awards including Value for Money, Speed/Usage Offered and Quality of Information Provided during Switch

Our expert’s verdict

Michael Phillips, BroadbandChoices.co.uk product director, said: “Sky is a very consistent ISP. However, while its broadband packages perform reasonably well, they rarely come out on top.

“Although Sky took the number one spot for bundled ISPs in our 2009 customer satisfaction survey, other bundling providers - such as Virgin Media (www.VirginMedia.com) performed better when it came to broadband speeds.”

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