Broadband help guides

Read our guides for help with your broadband.

Our expert journalists have worked hard to put together a number of guides to help you get the best from your broadband package.

Do I need broadband?

The benefits of getting UK broadband.

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Broadband Beginners Guides

Check our free guides for broadband beginners. What is Broadband? How does broadband work? Why get broadband? Where is broadband available? And many more other questions answered.

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Working from home - broadband tips

Whether you run a small business or simply want to connect to the office from home, you’ll want to maximise your broadband connection.

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How does broadband work?

Broadband internet works in two main ways, through either a cable or an ADSL line, with the same result each time – the user gets a 24-hour internet service for a set monthly cost.

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Broadband complaints procedures

A little organisation and a patient manner can go a long way towards solving broadband disputes.

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Broadband consumer rights

We regularly get emails from consumers wanting to know where they stand with their ISP. Follow this guide to resolve common disputes and grievances you might have with your broadband provider.

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Phone Line Tag - How to Remove a 'Tag' on your Phone Line

If you’ve just moved into a new place and are trying to get your broadband up and running, or have cancelled your connection but now want to get broadband again, you might have been told that you already have a connection, an incompatible product or a “tag” on your line.

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How To Wi-Fi your broadband

There are two ways that you can go about switching to a wireless broadband. This article explains the pros and cons of each option.

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10 ways that broadband can change your life

If you’re not hooked up to the internet at home, or are still languishing on a dial up connection, then we’ve got 10 ways that switching to broadband can change your life.

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How To Wi-Fi your broadband

There are two ways that you can go about switching to a wireless broadband. This article explains the pros and cons of each option.

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Moving house - broadband tips

Moving house is stressful enough without getting your broadband in a twist. So whether you want to stick with your current broadband provider or switch to a new package when you relocate, follow our tips for a smooth move.

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