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Broadband Providers
O2 broadband and phone
Adding to its growing list of services, O2 Broadband (www.O2.co.uk) announced its own home phone packages at the start of 2010. Read the full O2 Broadband review.
The two home phone packages, Evening & Weekend, and Anytime, will be available with O2’s award-winning home broadband service, and include line rental.
O2 Broadband for O2 Mobile customers
| Supplier | Speed (up to) | Usage limit | Contract length | Monthly charge | |
|---|---|---|---|---|---|
| The All Rounder (O2 mobile customers only) | 16Mb | Unlimited | 12 months | £6.25 for 12 months Half-price broadband Ends Soon | Call O2 on 0800 954 1408 |
| The Basics (O2 mobile customers only) | 16Mb | 20GB | 12 months | £8.50 | Call O2 on 0800 954 1408 |
| The Works (O2 mobile customers only) | 16Mb | Unlimited | 12 months | £10.50 for 12 months Half-price broadband Ends Soon | Call O2 on 0800 954 1408 |
O2 Broadband for all customers
| Supplier | Speed (up to) | Usage limit | Contract length | Monthly charge | |
|---|---|---|---|---|---|
| The All Rounder | 16Mb | Unlimited | 12 months | £8.75 6 months half-price broadband Ends Soon | Call O2 on 0800 954 1408 |
| The Works | 16Mb | Unlimited | 12 months | £13.00 6 months half-price broadband Ends Soon | Call O2 on 0800 954 1408 |
| The Basics | 16Mb | 20GB | 12 months | £13.50 | Call O2 on 0800 954 1408 |
About O2 home phone
O2’s (www.O2.co.uk) home phone packages will only be available to O2 home broadband customers when it launches in March 2010, and will offer inclusive line rental as well as call packages.
The O2 home phone service
The new packages allow customers to get inclusive evening and weekend calls to UK landlines, inclusive line rental and 8Mb broadband for just £17 a month with the Evening & Weekend plan.
Customers wanting a more comprehensive home phone package can sign up to the Anytime plan for £12.50 on top of their broadband costs. Anytime comes with any time, unlimited calls to UK homes, 0845 and 0870 numbers, and landlines in over 20 international countries as well as inclusive line rental.
O2 home phone & broadband benefits
One of the major benefits of O2 home phone is the award-winning broadband service that each package will be bundled with. The total cost of each bundle - which will include line rental as well as selected calls - will also offer great value for money.
O2 broadband offers three packages, with either 8Mb or 20Mb broadband, all with “unlimited broadband” downloads with generous fair usage policies.
It has won a host of awards for its broadband service since launching in 2007, and offers free, UK-based, 24/7 technical support, a free wireless router to all customers and even free McAfee internet security software.
O2 Broadband awards & accreditations
O2 home phone doesn’t launch until March 2010, but its broadband service has won a number of awards since launching.
- Which? Best Buy Winner 2009 - Ease of set up; Value for money; Customer Service; and On-line help
- Broadbandchoices.co.uk customer satisfaction survey 2009 - Best Overall Provider
- uSwitch awards 2009 - winner of 9 out of 11 awards including Best Overall Customer Satisfaction, Best Value for Money and Best Technical Support
Our expert's verdict
Michael Phillips, Broadbandchoices.co.uk product director, said: “O2’s (www.O2.co.uk) decision to enter the home phone market is great news for its broadband customers who will be able to save money by bundling both services and line rental with O2.
“It will also be bringing its great customer satisfaction reputation and reliable service to the home phone market, no doubt only increasing its popularity.”
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