Broadband Reviews

Zen Broadband reviews

Read genuine reviews and ratings from Zen customers. We trust they will help you weigh the pros and cons of switching your connection over to Zen Broadband (www.zen.co.uk).

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Overall rating 2011 (42 votes) 42 Zen Broadband customers rated their service 4 out of 5 in our 2011 Customer Satisfaction Survey. Our service is Ofcom approved, so you can be sure that advice and information on our site is fair and impartial. For more information click here.

Reliability Download speeds Value for money Customer service Installation speed Clarity of billing

Overall rating 2010 (28 votes) 28 Zen Broadband customers rated their service 4 out of 5 in our 2010 Customer Satisfaction Survey. Our service is Ofcom approved, so you can be sure that advice and information on our site is fair and impartial. For more information click here.

Reliability Download speeds Value for money Customer service Installation speed Clarity of billing

Zen Broadband reviews

We have chosen a representative sample of 5 Zen customer reviews from our Customer Satisfaction Survey. Their reviews are shown as-is and are not edited. Both good and bad, we trust they will help you make an informed decision.

Positive feedback Reliabilty is excellent. - Jan 5, 2010 3:28 PM You are treated as a customer and not an account number. If they say they will phone you back they do. - Jan 18, 2010 2:25 PM No frills, but very efficient. Good phone assistance. - Jan 18, 2010 3:49 PM

Negative feedback My dissatisfaction with my internet service is solely due to matters outside the control of Zen ie excruciatingly slow speeds caused by distance from the exchange and overhead phone lines. - Jan 18, 2010 6:53 PM Could be abit cheap, but you pay for the quality of service it seems with broadband. - Jan 18, 2010 7:38 PM

Zen Broadband packages

Unlike many providers, Zen (www.zen.co.uk) is not involved in major advertising campaigns but continues to add new customers simply by word of mouth. They are also helped by the fact that they have won a string of awards and accolades over the last few years.

The broadband packages offered by Zen can be found below, for more information about any of the packages just click on the 'Go' button. More details can also be found at www.zen.co.uk.

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