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Read genuine Waitrose Broadband reviews from Waitrose customers. We trust their opinion will help you make the right decision when weighing up whether to get Waitrose Broadband.
Overall rating (18 votes)
18 Waitrose Broadband customers rated their ISP 3.5 out of 5 in our 2010 Broadband Customer Satisfaction Survey. Our survey is one you can trust, as our service is independent and approved by Ofcom. Click here for additional information. |
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Our journalists selected a representative sample of 8 Waitrose Broadband customer reviews from our Customer Satisfaction Survey. Their reviews are shown as-is and are not edited. Both good and bad, we trust they will help you make an informed decision.
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Positive comments
Overall reliability has been good, follow up on technical problems is generally good. - Jan 18, 2010 1:20 PM
The excellent technical support. - Jan 18, 2010 1:22 PM
The helpline is very good compared to BT and Sky, prompt, polite and usually correct the problem. - Jan 18, 2010 1:30 PM
Has been extremely reliable and efficient for several years, gives excess profit to charity. - Jan 19, 2010 6:40 AM
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Negative comments
I do think my internet is slow and also not competively priced. - Jan 18, 2010 1:30 PM
Broadband speed seems to vary a lot. - Jan 18, 2010 4:42 PM
High price for the internet service thats being provided. - Jan 18, 2010 7:44 PM
Is rather expensive now prices have dropped, but worth it for excellent service. - Jan 19, 2010 6:40 AM
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Waitrose offer their broadband service alongside groceries, insurance and other products. They are also one of the only UK internet providers to donate all their profits to charity, where every broadband customer can cast a vote for their desired good cause.
If you are interested in Waitrose broadband you may also like to consider Greenbee broadband, which is also provided by John Lewis