Broadband Providers

Greenbee Broadband

Add a comment

Print

Send to a friend

Greenbee (www.Greenbee.com) offers a range of services selected by the John Lewis Partnership, a trusted name that people have come to associate with good value and quality. Read the full Greenbee Broadband review

Greenbee broadband packages

About Greenbee Broadband

John Lewis and Waitrose have become trusted names, known for their quality and service, and Waitrose already offers its own broadband service.

Now the John Lewis Partnership has launched a range of services such as insurance, travel and telecoms under the Greenbee brand, replacing Waitrose’s own broadband packages for new customers.

The Greenbee Broadband service

Greenbee offers just one standalone broadband package, offering speeds of up to 8Mb, with a 5GB download allowance for £17.61 a month on an 18 month contract.

It also comes with a free wired router, free parental controls and, as is becoming increasingly important, free 24-hour technical support.

It also offers a standalone home phone service for £16.63 a month including line rental and mobile calls for only 8.81p a minute to any network, which can be bundled together with the broadband package to save money.

Greenbee’s home phone and broadband bundle costs £29.35 and includes the 8Mb broadband package, free local and national calls at any time and line rental.

Additional usage over the 5GB monthly download limit is charged at £1.96 per GB. Each customer can log into a secure area to see exactly how much of their monthly allowance they have left and Greenbee will even email you to warn you if you’re nearing your limit.

Greenbee broadband awards & accreditations

• There are currently no published awards for the Greenbee service, though it did receive a 67 per cent customer satisfaction rating from Which? falling short on value for money and download speed

Our expert’s verdict

Michael Phillips, BroadbandChoices.co.uk product director, said: “Greenbee broadband is targeted at users who want a trusted, reliable name - like the John Lewis brand.

“However, Greenbee is by no means the most competitively priced product on the market, and with speeds of up to 8Mb and a very low download allowance of just 5GB a month, customers could get much more for their money elsewhere.

“O2 Broadband (www.O2.co.uk) has won a host of awards for its service - including coming top in all six categories in the BroadbandChoices.co.uk customer satisfaction awards 2009.

“It was also named the fastest copper wire ADSL broadband provider by Ofcom in July 2009. It offers two speed levels - up to 8Mb and 20Mb - and “unlimited broadband” downloads with very generous fair usage policies. Existing customers can get discounts on their home broadband, bringing its Premium 20Mb broadband package down to less than £10 a month.”

Click here to Compare Broadband providers.

Add a comment

Print

Send to a friend

Share |

We want your views, register and comment on this article

Your Name:

Email:

Already Registered?

Town and Country (Optional):

Phone Number (Optional):

We will contact you if we can help with your issue, your number will not be given to any third party.

Terms and Conditions Apply

Does this affect you? Want to add a comment?
Tell us about it.