Ask Our Expert

Michael Phillips at BroadbandChoices

If you have a broadband question, why not write to our Broadband expert, Michael Phillips, at OurExpert@BroadbandChoices.co.uk

Michael Phillips is product director at Broadbandchoices.co.uk and can help with anything from contractual problems, to giving technical advice or telling you how to speed up those slow movie downloads.

Your questions answered

Broadband speed boosts

Broadband speed boosts (16-03-10)

- My broadband provider recently increased the speeds of its broadband packages but mine has barely improved.
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Legal music downloads (08-03-10)

- I want to download music from the internet - what are my legal MP3 options?
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Fibre optic business broadband

Fibre optic business broadband (01-03-10)

- What are the fibre broadband options for my business?
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Mobile broadband roaming bundles (22-02-10)

- Are mobile broadband data roaming bundles good value for money?
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No contract broadband

No contract broadband (15-02-10)

- What are my options for no contract broadband packages?
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Wireless signal booster (08-02-10)

- How can I boost my wireless broadband signal?
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Best broadband packages for gaming

Best broadband packages for gaming (01-02-10)

- How do I choose the best broadband package for different types of online games?
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BT fibre vs Virgin Media fibre broadband (27-01-10)

- I want a superfast fibre broadband package - should I choose BT or Virgin Media?
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Mobile broadband speeds

Mobile broadband speeds (18-01-10)

- I'm thinking of signing up to mobile broadband - but will it be fast enough?
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Virgin Media broadband vs Sky broadband (11-01-10)

- I want a fast, reliable broadband package as part of a bundle, please help me choose between Virgin Media and Sky.
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Home Access - free Government laptops

Home Access - free Government laptops (05-01-10)

- How do I apply for a free laptop through the Government Home Access scheme?
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Wireless home (22-12-09)

- How do I connect all of my devices to my home wifi network?
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Christmas mobile broadband

Christmas mobile broadband (16-12-09)

- I want to get my parents online with a mobile broadband connection - what do you suggest?
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Broadband download limits (14-12-09)

- Can I set a block on my account to stop me exceeding my download allowance?
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Fair usage mobile broadband

Fair usage mobile broadband (01-12-09)

- I don’t do a lot of downloading but I’ve exceeded my mobile broadband fair usage policy - why did this happen?
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Improving BBC iPlayer performance (24-11-09)

- How can I stop my BBC iPlayer from freezing all the time?
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Broadband for pensioners

Broadband for pensioners (17-11-09)

- What cheap broadband options are available for pensioners to get online?
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Pay as you go broadband options (09-11-09)

- I’m only in the UK for two weeks - what are my broadband options?
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Wireless hotspot security

Wireless hotspot security (02-11-09)

- How can I protect my PC when connected to a public wireless hotspot?
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Broadband ways to pay (26-10-09)

- What alternatives are there to paying for my broadband by direct debit?
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Second line broadband

Second line broadband (20-10-09)

- Can I get ADSL broadband installed if I already have a Virgin Media connection?
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BT vs O2 Broadband (12-10-09)

- Please help me decide between BT and O2 Broadband
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Short contract broadband

Short contract broadband (05-10-09)

- I need a broadband connection but don't want to commit to a long contract
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Media streamers (30-09-09)

- How can I play programmes from my computer on my TV wirelessly?
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Sharing student broadband

Student house broadband options (21-09-09)

- What are the options for student broadband besides a mobile broadband connection?
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TalkTalk vs Plusnet Broadband (14-09-09)

- I want a cheap broadband and home phone bundle. Should I choose TalkTalk or Plusnet broadband?
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Mobile broadband download limits

Mobile broadband download limits (08-09-09)

- I'm not sure what kind of mobile broadband download allowance I need. Can you help?
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Mobile broadband vs a fixed-line connection (01-09-09)

- Should I replace my home broadband with a mobile broadband connection?
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Virgin Media chipped cable boxes

Virgin Media chipped cable boxes (26-08-09)

- What is Virgin Media doing to stop users illegally chipping cable boxes?
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Slingbox broadband upload speeds (18-08-09)

- I use a Slingbox to watch TV when I'm away from home - how can I improve my upload speed?
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Virgin Media vs Sky

Virgin Media vs Sky (10-08-09)

- I want a broadband, home phone and digital TV bundle but can't decide between Virgin Media and Sky
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Keeping children safe online (03-08-09)

- I've got a new broadband connection - how can I keep my children save online?
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Downloads from PC to TV

Downloads from PC to TV (27-07-09)

- How can I watch downloaded TV shows on my TV instead of my PC?
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Unlimited downloads with BT Broadband Option 3 (22-07-09)

- Are there any Broadband providers that provide truly unlimited downloads?
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Cheaper broadband options

Cheaper broadband options (14-07-09)

- My Orange broadband is costing me £17.99 a month plus BT line rental. Can you give me some cheaper options?
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Rural broadband options (07-07-09)

- I live in Dunblane, Scotland, what are my broadband options?
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