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Read genuine AOL Broadband reviews from AOL customers. Use the advice of other customers to help you make the best decision when choosing whether to get AOL Broadband (www.aol.co.uk).
Overall rating 2011 (917 votes)
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Overall rating 2010 (531 votes)
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Our journalists selected a representative sample of 8 AOL Broadband customer reviews from our Customer Satisfaction Survey. Their reviews are shown as-is and are not edited. Both good and bad, we trust they will help you make an informed decision.
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Positive opinions
The service has ben reliable over many years. - Jan 18, 2010 12:29 PM
They are good at sorting problems nothing is to big or too much bother. - Jan 18, 2010 8:20 PM
Simple to lower price by calling AOL and explaining that you want a better price. - Jan 20, 2010 12:05 PM
This is a very stable system, I have had very few problems with it, when I have the technical support has been excellent. - Jan 27, 2010 6:46 PM
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Negative opinions
The reliability of my connection could be better and the speed varies significantly at different times. This may be outsidethe control of AOL. - Jan 19, 2010 7:45 AM
Speed is not as advertised or prommised. - Jan 5, 2010 6:52 PM
Helpless customer services especially re:technical assistance. - Jan 18, 2010 2:12 PM
Too many packages and deals on offer. There are deals for EXISTING customers who are out of their contract but these are NOT advertised or offered. - Jan 18, 2010 12:24 PM
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AOL (www.aol.co.uk) is one of the better known broadband providers and has been offering internet services for over a decade. AOL include parental controls and anti-virus with their broadband to make their service suitable for all the family.
You can find information on the packages offered by AOL below, simply click the 'Go' button for more details on any of the packages. You can also get more details on AOL products at www.aol.co.uk.
| Supplier | Speed (up to) | Usage limit | Contract length | Monthly charge | |
|---|---|---|---|---|---|
| Broadband Only | 8.2Mb | 10GB | 18 months | £5.31 | Call AOL on 0800 049 4404 |